Highlighted
reddragon27284 Absent Member.
Absent Member.
1155 views

Can't register from iOS device.

Hi,

I've discovered an issue when I try to share files with external users if they attempt to register their Filr account using an iOS device.

Basically they open the link, and are presented with the page to enter their name and chosen password however clicking the Register button does absolutely nothing other than maybe making the button change from grey to blue or vice-versa.

I know this used to work so maybe it's something that is caused by an iOS update. I've tested with an iPhone 6 Plus and an iPhone 5S but both are running iOS 8.3. I don't have access to a device running older software to test.

We are running Filr 1.1 and it is fully patched and up to date.

Has anyone else found this?

-Iain.
0 Likes
5 Replies
jmarton2 Absent Member.
Absent Member.

Re: Can't register from iOS device.

reddragon27284 wrote:

> I've discovered an issue when I try to share files with external users
> if they attempt to register their Filr account using an iOS device.
>
> Basically they open the link, and are presented with the page to enter
> their name and chosen password however clicking the Register button
> does absolutely nothing other than maybe making the button change
> from grey to blue or vice-versa.
>
> I know this used to work so maybe it's something that is caused by an
> iOS update. I've tested with an iPhone 6 Plus and an iPhone 5S but
> both are running iOS 8.3. I don't have access to a device running
> older software to test.


I assume they're using Safari? What if they try another browser on
their iOS device such as Chrome?

--
Your world is on the move. http://www.novell.com/mobility/
Supercharge your IT knowledge. http://www.novell.com/techtalks/

Joe Marton Emeritus Knowledge Partner
0 Likes
reddragon27284 Absent Member.
Absent Member.

Re: Can't register from iOS device.

Hi,

Yes, Safari was the browser being used however I have also tested with Chrome for iOS with identical results.

-Iain.
0 Likes
Knowledge Partner
Knowledge Partner

Re: Can't register from iOS device.

On Wed, 20 May 2015 14:26:02 GMT, reddragon27284
<reddragon27284@no-mx.forums.microfocus.com> wrote:

>
>Hi,
>
>Yes, Safari was the browser being used however I have also tested with
>Chrome for iOS with identical results.
>
>-Iain.


I just duplicated this problem on my iPad. So it isn't unique to you.

KeN
--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
0 Likes
reddragon27284 Absent Member.
Absent Member.

Re: Can't register from iOS device.

That's good to know, thanks! 🙂
0 Likes
vtodorovelatec Absent Member.
Absent Member.

Re: Can't register from iOS device.

have you tried instead of clicking the button to hit enter from the virtual keyboard on ios.

I have noticed the web UI does not respond to the button click when you are in chrome, safari or sth else in a mobile device.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.