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Knowledge Partner
Knowledge Partner
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Deleting zero-byte files

Filr 3.4.4 983

I have two zero-byte files in one folder. They are autosave files created by an app (KiCAD). They cannot be deleted, windows says I have no rights. They are not visible inte web interface. If I log out of Filr they disappear, but appear again as I log in.

How do I get rid of them?

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8 Replies
Knowledge Partner
Knowledge Partner

Re: Deleting zero-byte files

Where do they actually exist?  On local Filr storage, on an OES or Windows server?  If they only appear in Filr and no where else, maybe the folder needs re-indexed?

--
Ken
Knowledge Partner

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Knowledge Partner
Knowledge Partner

Re: Deleting zero-byte files

The local folder is under My Files in filr. If I look at the folder contents whilst logged out, the two zero-byte files are not there. When I log in they are there. They are not visible in the Filr web interface. I have tried reindexing.

The problem is that those two files interfere with the apps autosave feature.

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Knowledge Partner
Knowledge Partner

Re: Deleting zero-byte files

What I was getting at is whether they exist on the underlying file system at their origin location.  I'm assuming My Files points to a home folder on a server somewhere.  Do they exist there and can you delete them there?  If I'm off base, please explain the layout a bit more....because I am just making some assumptions and could be wrong.

--
Ken
Knowledge Partner

Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
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Knowledge Partner
Knowledge Partner

Re: Deleting zero-byte files

They are under personal storage, so they are on the Filr appliance:

 


/vastorage/filr/cachefilestore/kablink/81/81319/folderEntry_168223/8a80948f6c4189ab016c8cc7396b0184/text/_autosave-wpt.kicad_pcb.txt
/vastorage/filr/cachefilestore/kablink/81/81319/folderEntry_168221/8a80948f6c4189ab016c8c77ca93017b/text/_autosave-wpt.kicad_pcb.txt
/vastorage/filr/cachefilestore/kablink/81/81319/folderEntry_168219/8a80948f6c4189ab016c8c1befcc0172/text/_autosave-wpt.kicad_pcb.txt
/vastorage/filr/cachefilestore/kablink/81/81319/folderEntry_168232/8a80948f6c4189ab016c911f92c201be/text/_autosave-wpt.kicad_pcb.txt
/vastorage/filr/cachefilestore/kablink/81/81319/folderEntry_168230/8a80948f6c4189ab016c8fe091e201aa/text/_autosave-wpt.kicad_pcb.txt
/vastorage/filr/filerepository/kablink/81/81319/folderEntry_168223/_autosave-wpt_ssfversionfile_1565729962346_.kicad_pcb
/vastorage/filr/filerepository/kablink/81/81319/folderEntry_168221/_autosave-wpt_ssfversionfile_1565724756626_.kicad_pcb
/vastorage/filr/filerepository/kablink/81/81319/folderEntry_168219/_autosave-wpt_ssfversionfile_1565718736844_.kicad_pcb
/vastorage/filr/filerepository/kablink/81/81319/folderEntry_168232/_autosave-wpt_ssfversionfile_1565803467575_.kicad_pcb
/vastorage/filr/filerepository/kablink/81/81319/folderEntry_168230/_autosave-wpt_ssfversionfile_1565781955041_.kicad_pcb

None of these appear to be zero-byte though (find / -name _autosave-wpt* -size 0)

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Knowledge Partner
Knowledge Partner

Re: Deleting zero-byte files

Latest seems to be this and it is not zero bytes:

-rw-r--r-- 1 wwwrun www 121986 Aug 14 19:16 _autosave-wpt_ssfversionfile_1565803467575_.kicad_pcb

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Knowledge Partner
Knowledge Partner

Re: Deleting zero-byte files

Oh, you use the appliance for My Files.  I have not enabled that.  I point My Files to an OES server volume.

So if I understand correctly, Filr thinks they exist, but when you look directly at the directory structure on the appliance, they aren't there?  I wonder if something is stuck somewhere.  That's why I hoped re-indexing would clear it up.  I have had files that had to be deleted from the server console to get things resolved, but I don't think I have run into phantom files like this before.  Wish I had an idea...maybe SR time?

--
Ken
Knowledge Partner

Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
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Old method is still available for some products here: https://www.microfocus.com/products/enhancement-request.html
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Knowledge Partner
Knowledge Partner

Re: Deleting zero-byte files

I will not bother raising an SR. I already have a confirmed bug that no-one seems to be willing to fix 😞 What I did was to simply copy the files, minus the 0-byte ones to anther folder and continued there

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Knowledge Partner
Knowledge Partner

Re: Deleting zero-byte files

Well I did open an SR and Qumar talked med through fixing it which was pretty painless. Fist check if the offending file was under FilrStorage under AppData (it was not) then use the SQLite browser to open FilrMetaData.db after logging out of Filr, eleting the offending endtry in the filemetadata table and then logging in again
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