paisan Absent Member.
Absent Member.
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Filr Unable to connect to the Search Appliance Server.

Hi,

I am in the first time of install Filr. I am deploying a large deployment of version 1.2 all appliance are running Filr-1.2.0.846, Filrsearch-1.2.0.991, MySQL-1.2.0.409 and I have configured MySQL and Filesearch following installation guide but when I run Filr confuguration then it start with Database configuration and I can connect to MySQL server then it prompt Filesearch configuration dialog box I key in Filesearch details and click Next then the "Unable to connect to the Search Appliance Server." (as picture below.) appear.


I have rechecked my Filr and Filesearch configuration from installation guideline and nothing wrong. I have tried reinstall but still same issue. Someone please advise me.

Thanks,
Chanut.
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5 Replies
paisan Absent Member.
Absent Member.

Re: Filr Unable to connect to the Search Appliance Server.

I am checking Filesearch services and found indexserver was stopped as picture below.


I try to start but nothing happen indexserver still stopped. Should I start indexserver service?
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Knowledge Partner
Knowledge Partner

Re: Filr Unable to connect to the Search Appliance Server.

Do you have enough resources/RAM allocated to the search appliance? Also after installation of the search appliance, did you configure it?

Thomas
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paisan Absent Member.
Absent Member.

Re: Filr Unable to connect to the Search Appliance Server.

Hi Thomas,

Thank you for your reply, All appliances are running with default resources and I have configured search appliance as picture below.
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Knowledge Partner
Knowledge Partner

Re: Filr Unable to connect to the Search Appliance Server.

paisan;2417542 wrote:
Hi Thomas,

Thank you for your reply, All appliances are running with default resources and I have configured search appliance as picture below.


I think I see your problem, if I remember correctly the java heap sizes should be entered as g or m not MB or GB. So change 5 GB to 5g and try again.

Thomas
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paisan Absent Member.
Absent Member.

Re: Filr Unable to connect to the Search Appliance Server.

It works!! Thank you Thomas.
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