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Filr web interface My Files/Net Folder empty


Since update to Filr 4 (maybe 4.0.1) when users are going into Filr web interface, My Files/Net Folder are empty.

To temporarily resolve the issue, I need to restart Filr Appliance.

Anybody have this issue and/or is it related to KB7024051 article ?



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Knowledge Partner
Knowledge Partner

Re: Filr web interface My Files/Net Folder empty

That KB is just for login issues, not for empty results.

When this happens, are all services still up and running on all appliances?

If you have a large appliance install, are there any communication issues between appliances?

Have you resynced your NetServers and/or NetFolders since upgrading to 4?  Don't do all at once, but maybe pick one and resync it entirely during off hours and see if it makes a difference.

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