euchas Absent Member.
Absent Member.
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Folders empty - only 2 Zone.Identifier files

So the problems continue. A few folders that I use for pdf storage now appear empty and only include 2 Zone.Identifier files. Also includes a long header PART file. Attach the screenshot below.

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17 Replies
euchas Absent Member.
Absent Member.

Re: Folders empty - only 2 Zone.Identifier files

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creddyagnal Absent Member.
Absent Member.

Re: Folders empty - only 2 Zone.Identifier files

Hi Euchas,

How did you upgrade the client? Did you use msi installer or exe file?
Also could you please let me know the .NET framework version in your windows machine?
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stikare Absent Member.
Absent Member.

Re: Folders empty - only 2 Zone.Identifier files

Hi,

Could you please provide desktop log files and also data base file for analysis?
Path: "%localappdata%/Novell/Filr".
It will help us in debugging the issue.

Regards,
Shivaji
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Anonymous_User Absent Member.
Absent Member.

Antw: Folders empty - only 2 Zone.Identifier files


Hi,



just to tell you that you are not alone.

I am suffering on the same thing.






kind regards

Gerd Zobel
The NetWorker GmbH
www.the-networker.de





>>> euchas<euchas@no-mx.forums.microfocus.com> 09.11.2018 11:54 >>>







So the problems continue. A few folders that I use for pdf storage now

appear empty and only include 2 Zone.Identifier files. Also includes a

long header PART file. Attach the screenshot below.



[image: https://imgur.com/a/dgSPR8C]









--

euchas

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euchas's Profile: https://forums.novell.com/member.php?userid=173621


View this thread: https://forums.novell.com/showthread.php?t=510185
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BSCHOOFS1 Absent Member.
Absent Member.

Re: Antw: Folders empty - only 2 Zone.Identifier files


Can you verify whether the .NET version got updated?

Filr 3.4.2 required .NET 4.6.2 or later.



>>> Gertfried Zobel<Gertfried.Zobel@the-networker-without-spam.de> 19/11/2018 01:06 >>>


Hi,




just to tell you that you are not alone.

I am suffering on the same thing.






kind regards

Gerd Zobel
The NetWorker GmbH
www.the-networker.de




>>> euchas<euchas@no-mx.forums.microfocus.com> 09.11.2018 11:54 >>>







So the problems continue. A few folders that I use for pdf storage now

appear empty and only include 2 Zone.Identifier files. Also includes a

long header PART file. Attach the screenshot below.



[image: https://imgur.com/a/dgSPR8C]









--

euchas

------------------------------------------------------------------------
euchas's Profile: https://forums.novell.com/member.php?userid=173621


View this thread: https://forums.novell.com/showthread.php?t=510185
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Anonymous_User Absent Member.
Absent Member.

Re: Antw: Folders empty - only 2 Zone.Identifier files


Hi Bart,



Device 1: PC with windows 10, 1803 => .NET 4.7

Device 2: Notebook Windows 10, 1803 => .NET 4.7



Windows Update sais i am up-to-date ...




kind regards

Gerd Zobel
The NetWorker GmbH
www.the-networker.de





>>> Bart Schoofs<BSchoofs@no-mx.forums.microfocus.com> 19.11.2018 05:26 >>>


Can you verify whether the .NET version got updated?

Filr 3.4.2 required .NET 4.6.2 or later.




>>> Gertfried Zobel<Gertfried.Zobel@the-networker-without-spam.de> 19/11/2018 01:06 >>>


Hi,




just to tell you that you are not alone.

I am suffering on the same thing.






kind regards

Gerd Zobel
The NetWorker GmbH
www.the-networker.de





>>> euchas<euchas@no-mx.forums.microfocus.com> 09.11.2018 11:54 >>>







So the problems continue. A few folders that I use for pdf storage now

appear empty and only include 2 Zone.Identifier files. Also includes a

long header PART file. Attach the screenshot below.



[image: https://imgur.com/a/dgSPR8C]









--

euchas

------------------------------------------------------------------------
euchas's Profile: https://forums.novell.com/member.php?userid=173621


View this thread: https://forums.novell.com/showthread.php?t=510185
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BSCHOOFS1 Absent Member.
Absent Member.

Re: Antw: Folders empty - only 2 Zone.Identifier files


Is the user that is logged in an administrator user or a normal one?

In case of a normal one, can you execute the Filr installer "run as Administrator" and "repair" the installation?



Kind Regards,

Bart.



>>> Gertfried Zobel<Gertfried.Zobel@the-networker-without-spam.de> 19/11/2018 18:55 >>>


Hi Bart,




Device 1: PC with windows 10, 1803 => .NET 4.7

Device 2: Notebook Windows 10, 1803 => .NET 4.7




Windows Update sais i am up-to-date ...




kind regards

Gerd Zobel
The NetWorker GmbH
www.the-networker.de




>>> Bart Schoofs<BSchoofs@no-mx.forums.microfocus.com> 19.11.2018 05:26 >>>


Can you verify whether the .NET version got updated?

Filr 3.4.2 required .NET 4.6.2 or later.



>>> Gertfried Zobel<Gertfried.Zobel@the-networker-without-spam.de> 19/11/2018 01:06 >>>


Hi,




just to tell you that you are not alone.

I am suffering on the same thing.






kind regards

Gerd Zobel
The NetWorker GmbH
www.the-networker.de




>>> euchas<euchas@no-mx.forums.microfocus.com> 09.11.2018 11:54 >>>







So the problems continue. A few folders that I use for pdf storage now

appear empty and only include 2 Zone.Identifier files. Also includes a

long header PART file. Attach the screenshot below.



[image: https://imgur.com/a/dgSPR8C]









--

euchas

------------------------------------------------------------------------
euchas's Profile: https://forums.novell.com/member.php?userid=173621


View this thread: https://forums.novell.com/showthread.php?t=510185
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boblmartens Super Contributor.
Super Contributor.

Re: Antw: Folders empty - only 2 Zone.Identifier files

I am seeing this exact issue here on campus with clients updated via the dialog on Windows 10. Hoping there is a known issue I can work around.
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boblmartens Super Contributor.
Super Contributor.

Re: Antw: Folders empty - only 2 Zone.Identifier files

Also, where can we find older versions of the desktop clients so that we can help individual users?
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nuborgh Super Contributor.
Super Contributor.

Re: Antw: Folders empty - only 2 Zone.Identifier files

boblmartens;2491828 wrote:
Also, where can we find older versions of the desktop clients so that we can help individual users?


i sended you a pm
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stesjo Absent Member.
Absent Member.

Re: Antw: Folders empty - only 2 Zone.Identifier files

Were there any solution on this?
Seeing exact same issue.
/Stefan
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e-ebell1 Absent Member.
Absent Member.

Re: Antw: Folders empty - only 2 Zone.Identifier files

There's a TID from November which got updated in December stating solutions or workarounds for the various Desktop Client Issues.
https://support.microfocus.com/kb/doc.php?id=7023516

HTH
Cheers
Erik
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stesjo Absent Member.
Absent Member.

Re: Antw: Folders empty - only 2 Zone.Identifier files

Thanks!
Seems like its better to run 3.4 until the bug is solved.
Is there a place to download 3.4, as the client on the server now is 3.4.2.
Or is it preserved somewhere on the server?
/Stefan
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hschoene Super Contributor.
Super Contributor.

Re: Antw: Folders empty - only 2 Zone.Identifier files

I have the same problem. All looks fine like checks in https://support.microfocus.com/kb/doc.php?id=7023516 but I can see only $DATA and zone.identifier files. I can create files, filr uploaded them, I can see this files on other clients. But after this upload, I can't see them on the PC, where it was created. Only $DATA and zone.identifier-files.

When it will be fixed? Downgrade? I think, it will not be easy. Deinstallation, install of 3.4.0 and download all files after this? Some users have thousand of files. Manually uninstall on any PC? It can't be a solution for an enterprise.
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