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Anonymous_User Absent Member.
Absent Member.
1110 views

No private folder

Hi,

Some of my users don't have private folder (don't see anything event if they
have files/folders in their home folder on the network.

If I go to Search index, select the the Personal work space the select the
user, many of them have their Private folder but some other don't.

Why ?

I tried to reindex those user's personal work space but it didn't changed
anything.

Thanks for help.

0 Likes
16 Replies
Anonymous_User Absent Member.
Absent Member.

Re: No private folder

Forgot to give my Filr infos:

Version : Novell Filr 1.0.1
Build : 3226 / September 07, 2013


"Normand Hudon" a écrit dans le message de groupe de discussion :
IQWWu.6803$8g7.2578@novprvlin0913.provo.novell.com...

Hi,

Some of my users don't have private folder (don't see anything event if they
have files/folders in their home folder on the network.

If I go to Search index, select the the Personal work space the select the
user, many of them have their Private folder but some other don't.

Why ?

I tried to reindex those user's personal work space but it didn't changed
anything.

Thanks for help.

0 Likes
jmarton2 Absent Member.
Absent Member.

Re: No private folder

Normand Hudon wrote:

> Some of my users don't have private folder (don't see anything event
> if they have files/folders in their home folder on the network.
>
> If I go to Search index, select the the Personal work space the
> select the user, many of them have their Private folder but some
> other don't.


Sounds like Filr didn't pick up the home directory for those users. If
you use an LDAP browser and point it to the same LDAP source that Filr
is using, are you able to see the home directory attribute on the
problem users? Is it populated?

--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

Joe Marton Emeritus Knowledge Partner
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: No private folder

Joseph,

homeDirectory attribute is set OK. I compared attributes from working users
attributes and everything looks good.

What do you mean by "Is it populated" ? Excuse my English (I ususally
speaks French).

Under search index - Personals working spaces, is that normal that I don't
see all users ? Does it sync those folders on access ?

Thanks for help.



"Joseph Marton" a écrit dans le message de groupe de discussion :
JbXWu.6816$8g7.3935@novprvlin0913.provo.novell.com...

Normand Hudon wrote:

> Some of my users don't have private folder (don't see anything event
> if they have files/folders in their home folder on the network.
>
> If I go to Search index, select the the Personal work space the
> select the user, many of them have their Private folder but some
> other don't.


Sounds like Filr didn't pick up the home directory for those users. If
you use an LDAP browser and point it to the same LDAP source that Filr
is using, are you able to see the home directory attribute on the
problem users? Is it populated?

--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

0 Likes
jmarton2 Absent Member.
Absent Member.

Re: No private folder

Normand Hudon wrote:

> homeDirectory attribute is set OK. I compared attributes from
> working users attributes and everything looks good.


Ok, that's good.

> Under search index - Personals working spaces, is that normal that I
> don't see all users ? Does it sync those folders on access ?


If a user has never logged in, they won't have a personal workspace as
that's only created when users log in the first time. That also means
if you pull up the properties of a user in the admin console, you won't
see a home directory either if the user has never logged in.

However, if users have been logging in then it should be working. Any
chance the non-working users are all on the same server, and that Net
Folder Server doesn't have a proxy user defined?

--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

Joe Marton Emeritus Knowledge Partner
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: No private folder

Joseph,

Some users contacted me about this issue, so they already have logged in
once.

If I take an example, some users are teachers and all teachers are on the
same server, on the same net folder server and on the same net folder.
Majority of teachers are seeing their "My files" but others not.

Same thing for students and some management users.



"Joseph Marton" a écrit dans le message de groupe de discussion :
niZWu.6834$8g7.1732@novprvlin0913.provo.novell.com...

Normand Hudon wrote:

> homeDirectory attribute is set OK. I compared attributes from
> working users attributes and everything looks good.


Ok, that's good.

> Under search index - Personals working spaces, is that normal that I
> don't see all users ? Does it sync those folders on access ?


If a user has never logged in, they won't have a personal workspace as
that's only created when users log in the first time. That also means
if you pull up the properties of a user in the admin console, you won't
see a home directory either if the user has never logged in.

However, if users have been logging in then it should be working. Any
chance the non-working users are all on the same server, and that Net
Folder Server doesn't have a proxy user defined?

--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

0 Likes
mweiss2 Absent Member.
Absent Member.

Antw: Re: No private folder

Could you verify that the proxy user has sufficient rights to the
home-directories of the problematic users?

>>>

> Joseph,
>
> Some users contacted me about this issue, so they already have logged in
>
> once.
>
> If I take an example, some users are teachers and all teachers are on
> the
> same server, on the same net folder server and on the same net folder.
> Majority of teachers are seeing their "My files" but others not.
>
> Same thing for students and some management users.
>
>
>
> "Joseph Marton" a écrit dans le message de groupe de discussion :
> niZWu.6834$8g7.1732@novprvlin0913.provo.novell.com...
>
> Normand Hudon wrote:
>
>> homeDirectory attribute is set OK. I compared attributes from
>> working users attributes and everything looks good.

>
> Ok, that's good.
>
>> Under search index - Personals working spaces, is that normal that I
>> don't see all users ? Does it sync those folders on access ?

>
> If a user has never logged in, they won't have a personal workspace as
> that's only created when users log in the first time. That also means
> if you pull up the properties of a user in the admin console, you won't
> see a home directory either if the user has never logged in.
>
> However, if users have been logging in then it should be working. Any
> chance the non-working users are all on the same server, and that Net
> Folder Server doesn't have a proxy user defined?

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Antw: Re: No private folder

Joseph,

My proxy user is the domain administrator.



"Martin Weiss" a écrit dans le message de groupe de discussion :
532FE8E4.361E.001C.1@no-mx.forums.novell.com...

Could you verify that the proxy user has sufficient rights to the
home-directories of the problematic users?

>>>

> Joseph,
>
> Some users contacted me about this issue, so they already have logged in
>
> once.
>
> If I take an example, some users are teachers and all teachers are on
> the
> same server, on the same net folder server and on the same net folder.
> Majority of teachers are seeing their "My files" but others not.
>
> Same thing for students and some management users.
>
>
>
> "Joseph Marton" a écrit dans le message de groupe de discussion :
> niZWu.6834$8g7.1732@novprvlin0913.provo.novell.com...
>
> Normand Hudon wrote:
>
>> homeDirectory attribute is set OK. I compared attributes from
>> working users attributes and everything looks good.

>
> Ok, that's good.
>
>> Under search index - Personals working spaces, is that normal that I
>> don't see all users ? Does it sync those folders on access ?

>
> If a user has never logged in, they won't have a personal workspace as
> that's only created when users log in the first time. That also means
> if you pull up the properties of a user in the admin console, you won't
> see a home directory either if the user has never logged in.
>
> However, if users have been logging in then it should be working. Any
> chance the non-working users are all on the same server, and that Net
> Folder Server doesn't have a proxy user defined?


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Antw: Re: No private folder

Oups Sorry... previous message for Martin... I thought it was Joseph.



"Martin Weiss" a écrit dans le message de groupe de discussion :
532FE8E4.361E.001C.1@no-mx.forums.novell.com...

Could you verify that the proxy user has sufficient rights to the
home-directories of the problematic users?

>>>

> Joseph,
>
> Some users contacted me about this issue, so they already have logged in
>
> once.
>
> If I take an example, some users are teachers and all teachers are on
> the
> same server, on the same net folder server and on the same net folder.
> Majority of teachers are seeing their "My files" but others not.
>
> Same thing for students and some management users.
>
>
>
> "Joseph Marton" a écrit dans le message de groupe de discussion :
> niZWu.6834$8g7.1732@novprvlin0913.provo.novell.com...
>
> Normand Hudon wrote:
>
>> homeDirectory attribute is set OK. I compared attributes from
>> working users attributes and everything looks good.

>
> Ok, that's good.
>
>> Under search index - Personals working spaces, is that normal that I
>> don't see all users ? Does it sync those folders on access ?

>
> If a user has never logged in, they won't have a personal workspace as
> that's only created when users log in the first time. That also means
> if you pull up the properties of a user in the admin console, you won't
> see a home directory either if the user has never logged in.
>
> However, if users have been logging in then it should be working. Any
> chance the non-working users are all on the same server, and that Net
> Folder Server doesn't have a proxy user defined?


0 Likes
mweiss2 Absent Member.
Absent Member.

Re: Antw: Re: No private folder

Even a domain administrator might not have sufficient rights in the
filesystem ;-).

When you logged in as domain admin from a workstation - can you access the
problematic directories via UNC path and display the assigned rights?

Martin

>>>

> Joseph,
>
> My proxy user is the domain administrator.
>
>
>
> "Martin Weiss" a écrit dans le message de groupe de discussion :
> 532FE8E4.361E.001C.1@no-mx.forums.novell.com...
>
> Could you verify that the proxy user has sufficient rights to the
> home-directories of the problematic users?
>
>>>>

>> Joseph,
>>
>> Some users contacted me about this issue, so they already have logged in
>>
>> once.
>>
>> If I take an example, some users are teachers and all teachers are on
>> the
>> same server, on the same net folder server and on the same net folder.
>> Majority of teachers are seeing their "My files" but others not.
>>
>> Same thing for students and some management users.
>>
>>
>>
>> "Joseph Marton" a écrit dans le message de groupe de discussion :
>> niZWu.6834$8g7.1732@novprvlin0913.provo.novell.com...
>>
>> Normand Hudon wrote:
>>
>>> homeDirectory attribute is set OK. I compared attributes from
>>> working users attributes and everything looks good.

>>
>> Ok, that's good.
>>
>>> Under search index - Personals working spaces, is that normal that I
>>> don't see all users ? Does it sync those folders on access ?

>>
>> If a user has never logged in, they won't have a personal workspace as
>> that's only created when users log in the first time. That also means
>> if you pull up the properties of a user in the admin console, you won't
>> see a home directory either if the user has never logged in.
>>
>> However, if users have been logging in then it should be working. Any
>> chance the non-working users are all on the same server, and that Net
>> Folder Server doesn't have a proxy user defined?

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: No private folder

Martin,

Yes I can. My domain admin have all rights.



"Martin Weiss" a écrit dans le message de groupe de discussion :
5330942B.361E.001C.1@no-mx.forums.novell.com...

Even a domain administrator might not have sufficient rights in the
filesystem ;-).

When you logged in as domain admin from a workstation - can you access the
problematic directories via UNC path and display the assigned rights?

Martin

>>>

> Joseph,
>
> My proxy user is the domain administrator.
>
>
>
> "Martin Weiss" a écrit dans le message de groupe de discussion :
> 532FE8E4.361E.001C.1@no-mx.forums.novell.com...
>
> Could you verify that the proxy user has sufficient rights to the
> home-directories of the problematic users?
>
>>>>

>> Joseph,
>>
>> Some users contacted me about this issue, so they already have logged in
>>
>> once.
>>
>> If I take an example, some users are teachers and all teachers are on
>> the
>> same server, on the same net folder server and on the same net folder.
>> Majority of teachers are seeing their "My files" but others not.
>>
>> Same thing for students and some management users.
>>
>>
>>
>> "Joseph Marton" a écrit dans le message de groupe de discussion :
>> niZWu.6834$8g7.1732@novprvlin0913.provo.novell.com...
>>
>> Normand Hudon wrote:
>>
>>> homeDirectory attribute is set OK. I compared attributes from
>>> working users attributes and everything looks good.

>>
>> Ok, that's good.
>>
>>> Under search index - Personals working spaces, is that normal that I
>>> don't see all users ? Does it sync those folders on access ?

>>
>> If a user has never logged in, they won't have a personal workspace as
>> that's only created when users log in the first time. That also means
>> if you pull up the properties of a user in the admin console, you won't
>> see a home directory either if the user has never logged in.
>>
>> However, if users have been logging in then it should be working. Any
>> chance the non-working users are all on the same server, and that Net
>> Folder Server doesn't have a proxy user defined?


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: No private folder

Martin,

And Filr can sync his folder in a Net folder with the same proxy user
configured.



"Martin Weiss" a écrit dans le message de groupe de discussion :
5330942B.361E.001C.1@no-mx.forums.novell.com...

Even a domain administrator might not have sufficient rights in the
filesystem ;-).

When you logged in as domain admin from a workstation - can you access the
problematic directories via UNC path and display the assigned rights?

Martin

>>>

> Joseph,
>
> My proxy user is the domain administrator.
>
>
>
> "Martin Weiss" a écrit dans le message de groupe de discussion :
> 532FE8E4.361E.001C.1@no-mx.forums.novell.com...
>
> Could you verify that the proxy user has sufficient rights to the
> home-directories of the problematic users?
>
>>>>

>> Joseph,
>>
>> Some users contacted me about this issue, so they already have logged in
>>
>> once.
>>
>> If I take an example, some users are teachers and all teachers are on
>> the
>> same server, on the same net folder server and on the same net folder.
>> Majority of teachers are seeing their "My files" but others not.
>>
>> Same thing for students and some management users.
>>
>>
>>
>> "Joseph Marton" a écrit dans le message de groupe de discussion :
>> niZWu.6834$8g7.1732@novprvlin0913.provo.novell.com...
>>
>> Normand Hudon wrote:
>>
>>> homeDirectory attribute is set OK. I compared attributes from
>>> working users attributes and everything looks good.

>>
>> Ok, that's good.
>>
>>> Under search index - Personals working spaces, is that normal that I
>>> don't see all users ? Does it sync those folders on access ?

>>
>> If a user has never logged in, they won't have a personal workspace as
>> that's only created when users log in the first time. That also means
>> if you pull up the properties of a user in the admin console, you won't
>> see a home directory either if the user has never logged in.
>>
>> However, if users have been logging in then it should be working. Any
>> chance the non-working users are all on the same server, and that Net
>> Folder Server doesn't have a proxy user defined?


0 Likes
jmarton2 Absent Member.
Absent Member.

Re: No private folder

Normand Hudon wrote:

> And Filr can sync his folder in a Net folder with the same proxy user
> configured.


Any chance the home directory itself is a share? In other words, which
of the two match what's in use for the users having a problem

\\server\share\homedirectory
or
\\server\homedirectory

If it's the second one, that won't work. If it's the first one, then
the next thing I'd suggest trying is to delete the user's home
directory attribute from the profile tab in AD Users & Computers, click
ok, then add the path back in and click ok again. I've seen some cases
where the attribute somehow gets corrupted. Also make sure there
aren't any spaces that have been typed to the end of the path.

Oh, another thing to check, for the users having a problem, do any of
them have files in their home directory that contain a % in the
filename? One thing that happens occasionally is that files from the
internet which have spaces in the filename will have those spaces
replaced with %20 (e.g. really%20cool%20file.pdf). There was a bug at
one point in Filr that would cause the folder to appear completely
empty if a file was in it with that sort of naming. I'm not sure if
that's resolved in the latest available patch or not.

--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

Joe Marton Emeritus Knowledge Partner
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: No private folder

Joseph,

All of our user's home directory are like \\server\share\homedirectory

And I looked at 3 home directories and no one of them have a % in the
filenames.

I also set to nothing their homeDirectory setting and set it back to
\\server\share\homedirectory. Should I do any type of sync after that ?

Thanks.



"Joseph Marton" a écrit dans le message de groupe de discussion :
fffYu.6996$8g7.4523@novprvlin0913.provo.novell.com...

Normand Hudon wrote:

> And Filr can sync his folder in a Net folder with the same proxy user
> configured.


Any chance the home directory itself is a share? In other words, which
of the two match what's in use for the users having a problem

\\server\share\homedirectory
or
\\server\homedirectory

If it's the second one, that won't work. If it's the first one, then
the next thing I'd suggest trying is to delete the user's home
directory attribute from the profile tab in AD Users & Computers, click
ok, then add the path back in and click ok again. I've seen some cases
where the attribute somehow gets corrupted. Also make sure there
aren't any spaces that have been typed to the end of the path.

Oh, another thing to check, for the users having a problem, do any of
them have files in their home directory that contain a % in the
filename? One thing that happens occasionally is that files from the
internet which have spaces in the filename will have those spaces
replaced with %20 (e.g. really%20cool%20file.pdf). There was a bug at
one point in Filr that would cause the folder to appear completely
empty if a file was in it with that sort of naming. I'm not sure if
that's resolved in the latest available patch or not.

--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

0 Likes
jmarton2 Absent Member.
Absent Member.

Re: No private folder

Normand Hudon wrote:

> I also set to nothing their homeDirectory setting and set it back to
> \\server\share\homedirectory. Should I do any type of sync after
> that ?


Yes, please do an LDAP sync and then have one of the users check to see
if they see their home directory in My Files or not.

--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

Joe Marton Emeritus Knowledge Partner
0 Likes
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