clausw1
New Member.
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Update Filr 3.4.3 to 4.0 nmas authentication problem

After update of our filr 3.4.3 to 4.0 most of the users can login into filr but don't see any files (home and net folders)

We found that only old users with still have a nds-password set are seeing all files, all new users without a nds-password (only a universal password) are able to login but don't see any files.

Out password policy is set to

"Remove the NDS password when setting Universal Password" and not enabled the "Synchronize NDS password when setting Universal Password" option.

For testing we made a password policy whith "Synchronize NDS password when setting Universal Password enabled", and assigned to one user, set a new password, and then the user see all files again.

The error is similar to TID 7017371 (but not exactly)


famtd.log (if using only a universal password)
019-04-26T09:33:18.958901+02:00 filr4-2 famtd[2348]: ERROR:ConvertXplatRespValToStr :: Unknown error code 0xc7fe0001
2019-04-26T09:33:18.959325+02:00 filr4-2 famtd[2348]: ERROR:NCPSession::FAMT_GetXplatContext:NCPSession::FAMT_GetXplatContext NWDSLoginEx() returned UNKNOWN ERROR (-939655167)
2019-04-26T09:33:18.959609+02:00 filr4-2 famtd[2348]: ERROR:ConvertXplatRespValToStr :: Unknown error code 0xc7fe0001
2019-04-26T09:33:18.959889+02:00 filr4-2 famtd[2348]: ERROR:NCPOperations::FAMT_Login:[sid - Ge0Dz2e1hhmki8+E3xLAeQ==] FAMT_GetXplatContext() FAILED statuscode - 0xc7fe0001 (UNKNOWN ERROR)
2019-04-26T09:33:18.960133+02:00 filr4-2 famtd[2348]: ERROR:ConvertXplatErrToFAMTErr xplat status: 0xc7fe0001, sending generic error
2019-04-26T09:33:18.960405+02:00 filr4-2 famtd[2348]: ERROR:FAMTOperations::ProceesRequest:[sid - Ge0Dz2e1hhmki8+E3xLAeQ==] failed unc: \\server\HOME\home\user identity: cn=user.ou=xxx.o=org session: Ge0Dz2e1hhmki8+E3xLAeQ==
2019-04-26T09:33:18.960680+02:00 filr4-2 famtd[2348]: ERROR:NCPOperations::ProcessRequest:[sid - Ge0Dz2e1hhmki8+E3xLAeQ==] failed unc: \server\HOME\home\user identity: n=user.ou=xxx.o=org session: Ge0Dz2e1hhmki8+E3xLAeQ==
2019-04-26T09:33:18.960953+02:00 filr4-2 famtd[2348]: ERROR:thread_handler: request processing failed - FAMT_FAILURE
2019-04-26T09:33:18.961193+02:00 filr4-2 famtd[2348]: ERROR:sendStatus: sending status ret: FAMT_FAILURE


I also installed a fresh test filr 4 instance, same problem.
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clausw1
New Member.

Re: Update Filr 3.4.3 to 4.0 nmas authentication problem

No one out there who has "Remove the NDS password when setting Universal Password" and filr 4 in use?
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