ohico Absent Member.
Absent Member.
1345 views

"A Message from Filr... The folder is not accessible."

We're running latest version of Filr 1.2 Hot Patch 4 (Large installation was used with two App servers).

All is working very well but I have one OES file system that keeps giving me this new error for all new users.

It's a very clean error with a pop-up when I go to the new user's "My Files".
The header of the popup window says "A Message from Filr..." with the message being "The folder is not accessible."

I've tried many things and I simply can't find the cause of this error.
From Admin Console, if I go to the new user's Net Folder for their Home directory and click "Test Connection" it responds properly with "Test succeeded".

It's almost like I've reached some kind of limit for that file system but there's only 20 NetFolders for that file system (NetFolders & Home directories combined).
The existing Home directories and NetFolders on that file system continue to work fine.

I'm out of ideas, thanks for any help.

Marc
0 Likes
1 Reply
ohico Absent Member.
Absent Member.

Re: "A Message from Filr... The folder is not accessible.

This is now solved.

We have an IRF on that file system's NCS node servers to stop I.T. staff from inheriting trustee permissions that flow from eDirectory to the file system.
I needed to add the Filr proxy user as an explicit trustee of those NCS node servers since the IRF was blocking its rights.

It seems that something may have changed because I didn't have to do this when the Filr system was first implemented. Maybe the "Use directory rights in addition to the file system rights" changed the way it deals with IRFs?

Marc
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.