HP Fortify SSC server could not be contacted

[Shibboleth]

Hi All,

I am getting the error below and cannot quite explain why. Everything is up and running including SSC server and required rights and privilege. SSC has even ben restarted without solving the issue. Any urgent help will be appreciated.

Error: The HP Fortify SSC server could not be contacted.  Please check your network connection and try again.  If the error persists, please contact your system administrator.

This happens when I am trying to generate a token with the command below:

C:\Program Files\HP_Fortify\HP_Fortify_SCA_and_Apps_3.80\bin>fortifyclient token-gettoken AnalysisUploadToken -url [URL] -user [USER] -password [PASSWORD] -daysToLive 356 > c:\temp\token-test.txt

Any idea what is causing this issue is appreciated.

[RB007]

Got the same issue. Trying to generate the token using the linux client.

Seems Fortify uses its own embedded jre (java) version. You should import your CA Root certificate within the Fortify keystore default located at: <fortify client installdir>/jre/lib/security/cacerts

Import your CA Root and you should be good to go ..... 

[Khamp]

I imported the Cert into the CA locally and is still getting the same error. Does it matter what keystore I import it into? 

Thanks,

Khamp 

[devsec2066]

Not sure if you noticed this already, but it looks like you are missing a space inbetween your token and gettoken:

fortifyclient token-gettoken AnalysisUploadToken -url [URL] -user [USER] -password [PASSWORD] -daysToLive 356 > c:\temp\token-test.txt

Should be:

fortifyclient token -gettoken AnalysisUploadToken -url [URL] -user [USER] -password [PASSWORD] -daysToLive 356 > c:\temp\token-test.txt