Cadet 3rd Class
Cadet 3rd Class
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HP Fortify SSC server could not be contacted

Hi All,

 

I am getting the error below and cannot quite explain why. Everything is up and running including SSC server and required rights and privilege. SSC has even ben restarted without solving the issue. Any urgent help will be appreciated.

 


Error: The HP Fortify SSC server could not be contacted.  Please check your network connection and try again.  If the error persists, please contact your system administrator.

 

This happens when I am trying to generate a token with the command below:

 

C:\Program Files\HP_Fortify\HP_Fortify_SCA_and_Apps_3.80\bin>fortifyclient token-gettoken AnalysisUploadToken -url [URL] -user [USER] -password [PASSWORD] -daysToLive 356 > c:\temp\token-test.txt

 

Any idea what is causing this issue is appreciated.

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3 Replies
Absent Member.
Absent Member.

Got the same issue. Trying to generate the token using the linux client.

 

Seems Fortify uses its own embedded jre (java) version. You should import your CA Root certificate within the Fortify keystore default located at: <fortify client installdir>/jre/lib/security/cacerts

 

Import your CA Root and you should be good to go ..... 

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Cadet 1st Class
Cadet 1st Class

I imported the Cert into the CA locally and is still getting the same error. Does it matter what keystore I import it into? 

 

Thanks,


Khamp 

 

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Absent Member.. Absent Member..
Absent Member..

Not sure if you noticed this already, but it looks like you are missing a space inbetween your token and gettoken:

 

fortifyclient token-gettoken AnalysisUploadToken -url [URL] -user [USER] -password [PASSWORD] -daysToLive 356 > c:\temp\token-test.txt

 

Should be:

 

fortifyclient token -gettoken AnalysisUploadToken -url [URL] -user [USER] -password [PASSWORD] -daysToLive 356 > c:\temp\token-test.txt

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