T2Scoggin
Member.
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I’m trying to find out why my .fpr file gives me the error “Error Processing” when it’s uploaded.

I perform 40 unique scans each week and this is the only one that gives me this error. Is there a way to figure out why?

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Micro Focus Expert
Micro Focus Expert

Re: I’m trying to find out why my .fpr file gives me the error “Error Processing” when it’s uploaded

Is there anything that makes this one scan different from the others?  Separate scan machine?, different network topology to transfer the results?, reviewed manually in Audit workbench (AWB) prior to upload?, mechanism used for the upload?

 

 

You may find these resources useful for checking the results file itself.

 


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T2Scoggin
Member.

Re: I’m trying to find out why my .fpr file gives me the error “Error Processing” when it’s uploaded

 Everything for each build definition is exactly the same. Same build server. Same rulepacks. Same profile on upload. So, I don't know why this one is not processing in SSC.

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Micro Focus Expert
Micro Focus Expert

Re: I’m trying to find out why my .fpr file gives me the error “Error Processing” when it’s uploaded

Also, do not neglect the SSC.LOG and other related logs present with it, plus any tomcat logs that might have related messages.  Fortify Support (https://softwaresupport.softwaregrp.com) can help you decipher the messages found there.


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