License and infrastructure manager problem

[AaronLow]

Dear all,

I'm trying to set up WebInspect in a VM that is windows server 2012 R2. I have also installed and initialised the license infrastructure manager as it would be needed to maintain the licenses. However, after initialising, the License and Infrastructure Manager admin console does not show up after double clicking on it, instead just showing that webpage cannot be accessed. I am RDP-ing (remote desktop connection to the VM) and the VM does not have internet access. Is that due to the VM not having internet access? Or is it there a problem with the initial initialisation?

Thank you!

[pprofili]

You may wish to open a support case with Fortify Technical Support (fortifytechsupport@hpe.com) to provide details but, assuming the initialization succeeded with no errors, the console should be available at either http://<hostname>/limadmin or https://<hostname>/limadmin.  If neither of these works or if something failed during initialization (in which case you will have been presented with error messages) then the logs generated by the LIM initializer, agent and service will be needed to track down the cause of the issue.

[AaronLow]

Dear Phil,

Apparently it seemed to be a server side issue because I managed to reach the website at http://localhost/limadmin but it did not work for http://<hostname>/limadmin. There seems to be some other issues as my IIS does not seem to have access to the MachineKeys folder(which probably is a permissions issue.) Thank you though!