gp1988 Trusted Contributor.
Trusted Contributor.
9975 views

Reset SSC administrator password?

Jump to solution

Good morning,

I have forgotten administrator SSC password, and the user has been blocked after 3 trials... how can I log in again into SSC? 

I have full access to the server... thanks very much in advance.

 

1 Solution

Accepted Solutions
Highlighted
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Reset SSC administrator password?

Jump to solution

Hello ,

Please run this update on SSC database with correct admin  username .

UPDATE fortifyuser
SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4='
WHERE username='<admin_user>';

Thanks

0 Likes
6 Replies
Highlighted
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Reset SSC administrator password?

Jump to solution

Hello ,

Please run this update on SSC database with correct admin  username .

UPDATE fortifyuser
SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4='
WHERE username='<admin_user>';

Thanks

0 Likes
gp1988 Trusted Contributor.
Trusted Contributor.

Re: Reset SSC administrator password?

Jump to solution

Thanks very much, but when I have sent this command what do I have to do ? 

To Reset tomcat? Login with admin admin ? 

0 Likes
gp1988 Trusted Contributor.
Trusted Contributor.

Re: Reset SSC administrator password?

Jump to solution

It works ! Thanks very much .

0 Likes
cfzhao Frequent Contributor.
Frequent Contributor.

Re: Reset SSC administrator password?

Jump to solution

Hi Kruthi,

I followed your comment command. But it can not work.

SQL> UPDATE fortifyuser SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4=' WHERE userName='admin';

1 row updated.

and then, i used admin/admin login from WEBUI still failed.

tail -f ssc_audit.log

2018-07-11 02:18:35,756   - admin;WEBUI_LOGIN_FAILED;[Security Event]

I used the oracledatabase 12c. How should i do ? Thank you very much

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Reset SSC administrator password?

Jump to solution

Last line of the query needs to be updated to the following due to case sensitivity being enabled :

WHERE userName='<admin_user>';
0 Likes
Micro Focus Contributor
Micro Focus Contributor

Re: Reset SSC administrator password?

Jump to solution


IN 19.1.0 the salt is now part of the password,

UPDATE fortifyuser
SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='{P7D4co4mI/4=}b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74'
WHERE username='admin';

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.