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Commander
Commander
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Reset SSC administrator password?

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Good morning,

I have forgotten administrator SSC password, and the user has been blocked after 3 trials... how can I log in again into SSC? 

I have full access to the server... thanks very much in advance.

 

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Hello ,

Please run this update on SSC database with correct admin  username .

UPDATE fortifyuser
SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4='
WHERE username='<admin_user>';

Thanks

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Hello ,

Please run this update on SSC database with correct admin  username .

UPDATE fortifyuser
SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4='
WHERE username='<admin_user>';

Thanks

View solution in original post

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Commander
Commander

Thanks very much, but when I have sent this command what do I have to do ? 

To Reset tomcat? Login with admin admin ? 

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Commander
Commander

It works ! Thanks very much .

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Ensign
Ensign

Hi Kruthi,

I followed your comment command. But it can not work.

SQL> UPDATE fortifyuser SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4=' WHERE userName='admin';

1 row updated.

and then, i used admin/admin login from WEBUI still failed.

tail -f ssc_audit.log

2018-07-11 02:18:35,756   - admin;WEBUI_LOGIN_FAILED;[Security Event]

I used the oracledatabase 12c. How should i do ? Thank you very much

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Micro Focus Expert
Micro Focus Expert

Last line of the query needs to be updated to the following due to case sensitivity being enabled :

WHERE userName='<admin_user>';
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor


IN 19.1.0 the salt is now part of the password,

UPDATE fortifyuser
SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='{P7D4co4mI/4=}b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74'
WHERE username='admin';

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Micro Focus Expert
Micro Focus Expert

Please note this process has change in 20.1.0 and is subject to change in future versions of the product. Based on this please refer to this KB for further instructions: https://softwaresupport.softwaregrp.com/doc/KM03301374

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