Cadet 3rd Class
Cadet 3rd Class
215 views

Resetting a Service Account Password

How do I reset a service account password?

0 Likes
3 Replies
Micro Focus Expert
Micro Focus Expert

@missharding in order to provide further assistance can you be more specific in what service account you are needing to change the password for?

0 Likes
Cadet 3rd Class
Cadet 3rd Class

 A service account was set up for an application to upload scan results to SSC however no one knows the password.

0 Likes
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

If the account is a local account in SSC to change the password, you will need to login to SSC an administrator and you will see an Administration tab at the top of the webpage.  

 

Administration >Users > Local > select user > edit > Change Password

 

If you are suing an application to upload you may be using and Token in that case you can't retrieve the password and you will have to generate an new token for that user and add it to your application.

Administration > Token Management > New

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.