Unable to see some issues source code in SSC.

[Aleksandre Kheteshvi]

I have HPE Security Fortify Software Security Center 17.10.0158 and sourceanalyzer from same distribution package

iften I see error message:

""Unable to locate source file rendering information.  Completion of a SCA scan using the latest version of sourceanalyzer is a requisite for the viewing of source files.""

How can I fix this issue?

Thanks

[VIkas_ivalue]

Hi,

did you find the solution as ia ma also facing same issue with SSC 18.20 and SCA 18.20

[ebell]

There can be a number of causes for this error message. It is best to have the ssc.log file for further analysis. Please open a ticket with support and provide the log file. Common log file locations:

\Windows\System32\config\systemprofile\.fortify\ssc\log
/usr/share/tomcat/.fortify/ssc/logs
/opt/tomcat/.fortify/ssc/logs

Some past resolutions:

1. Database not configured properly (i.e., MySQL configured incorrectly: https://www.microfocus.com/documentation/fortify-software-security-center/1820/SSC_Help_18.20/index.htm#SSC_UG/Config_MySQL_DB.htm?Highlight=sql_mode)

2. Incompatible SSC DB

3. Incorrect JDBC driver

4. Version mismatch between SSC and SCA where one component has been updated, but not the other

5. Other

[VIkas_ivalue]

while integrating with jenkins please, we are getting below error.

[error]: No valid input files were specified.  (Use the -scan option to analyze previously-built sources.)

[dchacon1]

Hi @ebell  Thanks for the response.

The DDBB settings are as as indicated in the manual and SCA and SSC are in 19.10 version

It seems a javascript error because in the reports the information is showed correctly. The log doesn't register this error.

Thanks again.