WIE Scan Visualization Screen load fails - upgrade to 18.20

Just upgraded Webinspect Enteprise to v18.20, and I cannot access the scan visualization screen (for both old scans, and new ones run on 18.20).  At first glance, everything else seems to work, including creating a new scan, running it on the sensor and seeing the scan completed from the main Scan.aspx page.

The front end indefinitely spins on the loading circle at 100%, and manager trace logs seem to indicate an issue retrieving the Scan ID from the database (below)

2019-11-22 14:40:23,465 ERROR [77] Exception occured (handleExceptionWithRetry)
System.NullReferenceException: Object reference not set to an instance of an object.
at HP.ASC.DistributedScanner.Common.SQLServerScanDataAccess.GetScanBasicByID(Guid scanID)
at HP.ASC.DistributedScanner.Services.ScanVisualizationManager.GetScanBasicByID(Guid scanID)

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