WebInspect 10.40 license
I should probably send this to HP Support but I'll ask here anyway. I had to rebuild my laptop and had not reinstalled WebInspect yet (had 10.30) installed. I just downloaded 10.40 and installed it and entered the activation token I had used to install 10.30 but I get an error: "you have exceeded the installation limit of your license License xxx cannot be retrieved." Can someone tell me what I need to do or if I need to just enter a ticket on the support site?
Normally the user can self Deactivate their license, but in your case you did not have access nor had planned to uninstall that WebInspect. 😕 In this case your only option is to open a Fortify Support case with your Activation Token and ask them to Soft Deactivate it for you. That will free it up for re-use on the new installation.
-- Habeas Data
Micro Focus Fortify Customers-Only Forums – https://community.softwaregrp.com/t5/Fortify/ct-p/fortify