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WebInspect Fails to Start

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WebInspect froze up on a user and they killed the process. Since then, when started, the WebInspect splash screen reports 99% loaded but thats as far as it gets. The process monitor shows that it's spawning a new browser session about every 8 seconds, consuming an increasing amount of system resources.  How can I get WebInspect "unstuck"?

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Micro Focus Expert
Micro Focus Expert

Just guessing, but I believe you can rename/delete these two folders and then open WebInspect.  These should auto-rebuild, so I would tend to Rename them just in case I need to fall back.

  • C:\Program Files\HP\HP WebInspect\dat\
  • C:\Program Files\HP\HP WebInspect\browser\

-- Habeas Data
Micro Focus Fortify Customers-Only Forums – https://community.softwaregrp.com/t5/Fortify/ct-p/fortify

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Micro Focus Expert
Micro Focus Expert

Just guessing, but I believe you can rename/delete these two folders and then open WebInspect.  These should auto-rebuild, so I would tend to Rename them just in case I need to fall back.

  • C:\Program Files\HP\HP WebInspect\dat\
  • C:\Program Files\HP\HP WebInspect\browser\

-- Habeas Data
Micro Focus Fortify Customers-Only Forums – https://community.softwaregrp.com/t5/Fortify/ct-p/fortify

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Cadet 1st Class Cadet 1st Class
Cadet 1st Class

That fixed the problem. Thank you!

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Micro Focus Expert
Micro Focus Expert

Yeah, in the past few releases this DAT folder appeared and sometimes it seems to build up corruption.  Erasing it can be a useful first step.


-- Habeas Data
Micro Focus Fortify Customers-Only Forums – https://community.softwaregrp.com/t5/Fortify/ct-p/fortify
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