Lieutenant Commander Lieutenant Commander
Lieutenant Commander
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WebInspect error "Scan initialization failed"

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When attempting to launch a WebInspect 16.10 scan, I get the error "Scan initialization failed".  Logs show that WI is failing to connect to SQL Server.  I am using RDP to access a Windows Server 2012 R2 VM with MS SQL Server 2012 Express.  Any ideas on what might be causing this?

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Lieutenant Commander Lieutenant Commander
Lieutenant Commander

Never mind.  Clearing out the SQLEXPRESS cache folder completely resolved this problem.  WI is running fine now.

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Lieutenant Commander Lieutenant Commander
Lieutenant Commander

Never mind.  Clearing out the SQLEXPRESS cache folder completely resolved this problem.  WI is running fine now.

View solution in original post

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Cadet 1st Class
Cadet 1st Class
Please specify the cache folder path? which need to be cleared.
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Micro Focus Expert
Micro Focus Expert

vrawat: See this other article fully detailing this SQL Express error and the corrections - https://community.microfocus.com/t5/Discussions/Scan-Initialization-Failed-error-with-WebInspect/m-p/1586938#M28 The SQL Express cache folder, \SQLEXPRESS\, is found under %localappdata%\Microsoft\Microsoft SQL Server Data\


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I am getting the same error with WebInspect 16.10.

I cleared the contents in folder "C:\Users\UserName\AppData\Local\Microsoft\Microsoft SQL Server Data\SQLEXPRESS" . But still getting the same error. Could you please help

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Admiral Admiral
Admiral

Check that the SQL Express service is running.

Also ensure you're using a supported version and that there aren't multiple versions installed on the system (as can often be the case if you have Visual Studio installed for example.

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Cadet 1st Class Cadet 1st Class
Cadet 1st Class

Clearing the SQLEXPRESS folder solved the Scan Initialization Failed problem for me. But I had to stop SQL Server to remove all the files. There were 2 services running that I stopped but for some reason the sqlsvr.exe did not stop. I had to use Task Manager to kill it. Then I could remove all the files - well, actually I moved them to another folder just in case. Then I restarted the system to be sure all the SQL Server processes started up in the proper order. Thanks Duane!

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Micro Focus Expert
Micro Focus Expert

There are several items that need to be performed to clear this SQL Express cache folder quickly.  You have run across most of therm here.  🙂

See:


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