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Kevin_Paul Absent Member.
Absent Member.

Re: Need To get back my old posts and access to my Old mail id !!

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@klb wrote:

 

That didn't work.  Still listed as new user.

 

Look, how hard can this be?  

 

I've been logging into ITRC using this userid:

 

CA474109

 

...and my password for freaking years, YEARS!  Now, after this change, it's all gone.  Can't get HPUX patches, can't find my posts, my solutions, all of a sudden don't have rank anymore ( like I really need it anyway ).

 

Where are my points and my posts and my existing profile elements including my HP contract info that allowed me to download HPUX ( et al ) patches?

 


KLB - I see that you're listed as a Valued Contributor, with 124 posts - so I'm not sure I understand your comment about being listed as a "new user".

 

@And if you're having problems with anything non-forums related, (HPUX Patches, HP contract info, etc.) you'll need to use the link I provided yesterday to request help with the new HP Support Center.  Did you use the migration process @ https://h20566.www2.hp.com/portal/site/hpsc/aae/itrc/migrate?

I work for HPE.
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cenfinfir Absent Member.
Absent Member.

Re: Need To get back my old posts and access to my Old mail id !!

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I'm having the same problem, itrc migration worked except for my community profile, could someone from HP contact my in private to get this resolved (the contact links does not work).
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Kevin_Paul Absent Member.
Absent Member.

Re: Need To get back my old posts and access to my Old mail id !!

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cenfinfir - I've sent you a private message (click the orange envelope in the upper right part of the screen) - hopefully I will be able to help you out. 
I work for HPE.
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