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Trusted Contributor.. thebeno1 Trusted Contributor..
Trusted Contributor..
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repeated search on protect724 does not work

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Hi all,

I have this irritating problem with p724 on my browser.

On https://community.softwaregrp.com when I am using search it is working (reloading) after I press <ENTER>.

When I change search criteria (text in search textbox) in the same window and then press <ENTER> it is not working. Nothing happend. Page are not reloaded with new text.

When I am use reload button, the page will be reloaded with the old search text. 

Other web search pages (for example on google) have working fine (as I expected).

I am using firefox V 50.1.0 on fedora 23

How can I fix this behiwor?

Thx.

Peter

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JohnJ Outstanding Contributor.
Outstanding Contributor.

Re: repeated search on protect724 does not work

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I've just deployed the fix.   It should be working.

 

Let me know if you see the issue any more.

John
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Community Manager COEST Community Manager
Community Manager

Re: repeated search on protect724 does not work

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Hello!

Sorry to hear about you having issues. We tested and duplicated what you discribed and it is working fine for us.

There is also a FAQ on search on the community which may help you!?

Please let us know if you still encounter problems!

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Trusted Contributor.. thebeno1 Trusted Contributor..
Trusted Contributor..

Re: repeated search on protect724 does not work

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still the same problem, I installed new chromium and the problem is the same, on first search some auto-suggest apeared, on second page (where is advanced search) auto-suggest not apeard, enter still not working
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Trusted Contributor.. thebeno1 Trusted Contributor..
Trusted Contributor..

Re: repeated search on protect724 does not work

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On second page I have to use buttons POST or USERS. They are working. But ENTER not.
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Community Manager COEST Community Manager
Community Manager

Re: repeated search on protect724 does not work

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Hello again! In advanced search you can enter your search modifiers:

You can apply modifiers to the terms you enter in the search field.
Use quotes to search for an "exact phrase".
Use the plus sign to search for +one +or +more +words.
Use the minus sign to -exclude -certain -words from your search.

 

Or, as you already tried -  use either posts or users to specify your search. Just clicking "Enter" without any additional modifier won't work on this page. Hope this helps!

 

 
 
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Trusted Contributor.. thebeno1 Trusted Contributor..
Trusted Contributor..

Re: repeated search on protect724 does not work

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Hi coest,

your sugestion does not work for me.

On first page I use: arcsight  <ENTER> and I receive page

On this second page I add to search field +ESM, that final search field is: arcsight +ESM <ENTER>

Nothing happend. I have to use POSt or USER button.

Peter

 

 

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JohnJ Outstanding Contributor.
Outstanding Contributor.

Re: repeated search on protect724 does not work

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I've just deployed the fix.   It should be working.

 

Let me know if you see the issue any more.

John
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Trusted Contributor.. thebeno1 Trusted Contributor..
Trusted Contributor..

Re: repeated search on protect724 does not work

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Thanks John for Fix.

it is working (for me) now

 

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