Absent Member.
Absent Member.

No mobile and home numbers from the GroupWise Address Book


with GroupWise 18 there are no mobile and home phone numbers from the GroupWise Address Book via GWOAPI, despite sharing in the address book configuration.

From personal address books or with GroupWise 2014 we get these fields without problems!

This error can be reproduced as follows:

1. Configure the address book fields in GroupWise Administration:
2. Execute the following VBScript:

[INDENT]Dim gwappl
Dim gwacc
Dim gwAddressBooks
Dim gwAddressBook
Dim gwAddressBookEntries
Dim gwAddresses
Dim gwAddressBookEntry
Dim gwFields
Dim gwField
Dim filter

Set gwappl = CreateObject("Novellgroupwaresession")
Set objShell = CreateObject("Wscript.Shell")

Set gwacc = gwappl.Login
Set gwAddressBook = gwacc.AddressBooks(1)
Set gwAddressBookEntries = gwAddressBook.AddressBookEntries

msgText = ""
search = "Hirsch"
filter = "(<Name> MATCHES """ & search & """)"
Set gwAddresses = gwAddressBookEntries.Find(filter)
if not gwAddresses is nothing then
entryText = ""
Set gwAddressBookEntry = gwAddresses(1)
Set gwFields = gwAddressBookEntry.Fields
for j = 1 to gwFields.Count
Set gwField = gwFields(j)
entryText = entryText & gwField.Name & " (" & CStr(gwField.FieldID) & ") = " & gwField.Value & vbcrlf
msgText = msgText & entryText
end if

if msgText = "" then
msgText = "No address book entries found"
msgText = msgText
end if

objShell.Popup msgText, infinite, "Field Tester for '" & gwAddressBook.Name & "'"
Set gwacc = Nothing
WScript.Quit 0

3. Output with telephone number (office) only, without mobile and private phone number:
4. The GroupWise Client displays the additional phone numbers

We ask for support, so that our customers can continue to use these numbers in our telephony application with GroupWise 18, as they are used to with GroupWise 2014.

With best regards

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