Idea ID 2706296
Per the documentation at https://www.novell.com/documentation/groupwise2014/gw2014_guide_userwin/data/email_receivedmail.html =====snip===== Dragging and Dropping Emails You can drag and drop an item from within GroupWise to the location where you want to save the file. For example, you could drag and drop a message into a project folder on your Windows desktop or another email client. Files that you drag and drop are saved in one of two formats: a shortcut to the original message in .gwi format or a copy of the original message in .eml format. To change the format: 1. Click Tools > Options. 2. Double-click Environment, then click the Default Actions tab. 3. Under Drag message to desktop select Create a shortcut (.gwi) or Create a copy (.eml). =====snip===== However, there does not appear to be any way to set this centrally: https://www.novell.com/documentation/groupwise2014/gw2014_guide_userwin/data/email_receivedmail.html We need a mechanism to be able force the client to default to 'Create a copy (.eml)'. MRFE / MG / 10966877102 /
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