New Ranks & Badges For The Community!
Notice something different? The ranks and associated badges have gone "Star Fleet". See what they all mean HERE

From and Reply to problems with SMG in GWAVA

Idea ID 2782848

From and Reply to problems with SMG in GWAVA

When the GWAVA SMG sends out a digest the From field is actualy the Reply to field in the incomming email. This makes it useless at times to determine if you actually want to accept the email or not.

In the Quarantine the From Column is also the reply to email address and it is not until you open the email in the viewer that you see the real From address.

This needs correcting to make life simpler for the user - even if the reply to is used in the processing behind the scenes the real address should be used in the digests and anything user facing.
4 Comments
Commander
Commander
I think this makes a lot of sense: the From field may be a user-friendly and meaningful name, whereas the reply-to may be some other entity that handles generalized things. I never expect the reply-to to be that exposed.
I definitely agree. As an example, managing inbound list traffic can become hell, if all the mails have the same reply-to address on them. Of course, seeing the reply-to address cal help in triage, but only if I see a/the difference between from and reply-to.
Absent Member.
Absent Member.
It would be better yet to have the "from" as the default and an indicator of somesort to alert you when the "reply to" differes from the "from" That way there is a simple system to indicate that the email is less than kosher
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
It would seem simple to add two columns From and Reply to in both the digest and the Quarantine view. There are sometimes good reasons for them to be different such as with mailing lists as Christian mentioned above.
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.