Make base maibox folders NOT movable

Idea ID 2784291

Make base maibox folders NOT movable

Often users move by mistake base folders of their mailbox all around and so is not uncommon to end up with things moved where they should not be. Given time they forgot that "move" and so they call for help about "restoring" missing" elements.
20 Comments
Cadet 3rd Class
Cadet 3rd Class
or the mobility client is destroy!
Admiral
Admiral
Good point, when you move mailbox folders, Mobility will stop working.
Commodore
Commodore
Really, I did not know that? Wow, have I been lucky because no one has complained about that - at least not that I'm aware of.
Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class
I also have users that move a column heading off (delete) by mistake by a mouse micro click movement when they are not aware they did it. Our Help Desk is constantly helping end users get back deleted column headings. When such a column heading is put in a delete mode, Prompt the end user to confirm the delete. This Prompt will stop all these help desk calls.
Commander
Commander
yes base folders should be fixed and not allowed for moving. but it should also be configurable if folders are allowed to move under this base folders. for example i dont want that a cabinet mail-folder from being moved by mistake under adressbook or calender... also i want to freeze a folder-structure an beware from mistake-moving. so may a "fix-mark" in folder properties would be a solution...
Cadet 3rd Class
Cadet 3rd Class
I agree, it would be helpful to be able to have a lock/unlock icon appear (similar to the categories bubble that does the same) when you move the mouse over the left of the folder icon... even better a lock/unlock/hide option, with the home(house) icon enabling an unhide.. .that would tidy up things
Lieutenant Commander
Lieutenant Commander
Taht happen often. Good point. Base folder fixed and even other too if we choose so.
Vice Admiral
Vice Admiral
I (and one of my customers) too want the system folders not able to move around. Today we ran into a poa crashing due to root folders being moved by a user in the GW client, which the Mobility Server seem not to like triggering a core on the server. Well, we can educate customers to not hit the Red-button, but in most cases users move folders by accident is my expirience. So, basically we should protect users from doing such by accident and as a bonus we prevent poa's crashing that way. This is now a long known issue which just should be fixed.
Absent Member.
Absent Member.
Since the location and existence of system folders for a good syncing with GMS is needed, they should prevented from moving and deletion.
Admiral
Admiral
This shouldn´t be rocket science to implement it, or ?
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.