Provide config setting to change reply all option in Conversation Threading

Idea ID 2786141

Provide config setting to change reply all option in Conversation Threading

0 Votes
When Conversation Threading is enabled, the default reply to a group message is set to 'reply all'.

Admin would like to have an option under client settings that could change the default reply to either 'reply all' or 'reply to sender'.
3 Comments
New Member.
Default reply to a message w/the setting 'Reply is all' needs to be changed. A high percentage of the messages we send are only directed at a single user. Plus, due to the sensitive nature of the data, replying to all as a default can cause other unforeseen issues. At the least, give the users the option to change this behavior.
New Member.
Default reply to a message w/the setting 'Reply is all' needs to be changed. A high percentage of the messages we send are only directed at a single user. Plus, due to the sensitive nature of the data, replying to all as a default can cause other unforeseen issues. At the least, give the users the option to change this behavior.
Absent Member.
Absent Member.
I have had nothing but trouble with the default setting changing to "Reply ALL!" When an admin wants to request sensitive feedback from a group of users, and sends it to said users, the default should not be Reply ALL, as then your sensitive feedback goes out to everyone. Please at least make this a user-configurable setting somewhere, so that Reply to just sender is one option, and Reply All is the other.
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