greiner Honored Contributor.
Honored Contributor.
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ActiveSyncConnector Beta 1.2 r405

I have download the beta-Software and install it on a sles11 64bit system. I have configure the software as describe in the documentation. Now i have a problem, the mobility connector do'nt start and bring a error message:
Error: Please verify that the connector Manager is running and that the Connectors.xml is correctly configured.

Who can help me?

Novell say to support the beta testing persons in a work area, but i become no answer on my question/problem

Thanks

Claude Greiner
Germany
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4 Replies
jmarton2 Absent Member.
Absent Member.

Re: ActiveSyncConnector Beta 1.2 r405

Cgreiner;1953934 wrote:
I have download the beta-Software and install it on a sles11 64bit system. I have configure the software as describe in the documentation. Now i have a problem, the mobility connector do'nt start and bring a error message:
Error: Please verify that the connector Manager is running and that the Connectors.xml is correctly configured.


If you run "rcdatasync status" are all four services running?

Just to verify, did you install Mobility as an add-on for SLES?

You may want to check out Danita's free Mobility "QuickStart" guide.

Guide to the Novell Mobility Pack

Joe Marton Emeritus Knowledge Partner
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jfosterqa Absent Member.
Absent Member.

Re: ActiveSyncConnector Beta 1.2 r405

Two things that you should do.

tail -f the these logs:
/var/log/datasync/syncengine/engine.log
/var/log/datasync/syncengine/connectorManager.log
/var/log/datasync/connectors/[mobilityconnector]-appinterface.log

then run rcdatasync restart

Post what you find in the logs. There should be an error. it will point us in the right direction to help.
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t1965a Absent Member.
Absent Member.

Re: ActiveSyncConnector Beta 1.2 r405

Sometimes everything will show as running just fine, but for one reason or another it's not. We see this occassionally and are working to nail down exactly what is causing the problem.

One way to resolve this is to run rcdatasync stop, verify that all python processes are gone (ps -eaf | grep python), if they aren't do killall -9 python. With everything down, do rcdatasync start and then log into the Web UI and start the GW connector FIRST (very important) and then the mobility connector SECOND.

Tony
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greiner Honored Contributor.
Honored Contributor.

Re: ActiveSyncConnector Beta 1.2 r405

We have found the solution.
Using the uninstalling utility from novell (ds-uninstall.sh), restart the server, and installing the beta version 1.2 build 422, the connectors will start up.

The error message for the template exist on this time.

Here the content of the file ds-uninstall.sh
#!/bin/sh

################################################## ################################
# This is a script to uninstall the rpms for datasync
################################################## ################################
this_file=$0
cmd_line="$@"
insrc_dir=`dirname $this_file`

datasync_prefix=datasync-
base=(ImageMagick libMagickWand1 librtfcomp0 python-rtfcomp psqlODBC python-pyodbc datasynchronizer-release-cd datasynchronizer-release)

echo "Welcome to the Novell Data Synchronizer Uninstallation!"
id=`id | awk '{print $1}'|awk -F"=" '{print $2}'|awk -F"(" '{print $1}'`

if [ $id != 0 ]
then
echo "%% You should have root permissions to execute this script."
exit 1
fi
echo `/etc/init.d/datasync-webadmin stop`
echo `/etc/init.d/datasync-connectors stop`
echo `/etc/init.d/datasync-syncengine stop`
echo `/etc/init.d/datasync-configengine stop`
echo `/etc/init.d/postgresql stop`

echo `insserv -r datasync-webadmin`
echo `insserv -r datasync-connectors`
echo `insserv -r datasync-syncengine`
echo `insserv -r datasync-configengine`
echo `insserv -r postgresql`


component_list=`rpm -qa | grep "$datasync_prefix"`
postgres=`rpm -qa | grep "postgresql"`
others=""
for o in ${base[@]}
do
others="$others `rpm -qa | grep $o`"
done

uninstall="$component_list $postgres $others"
#remove new lines
uninstall="`echo -n $uninstall | tr '\n' ' '`"
if [ `expr length "$uninstall"` != 0 ]; then
echo "Uninstalling rpms..."
rpm -e $uninstall >/dev/null 2>&1
if [ "$?" -ne "0" ]; then
echo "Sorry, uninstall failed."
exit 1
fi
fi
echo "Deleting Files..."
rm -rf /etc/init.d/datasync-* >/dev/null 2>&1
rm -rf /var/log/datasync >/dev/null 2>&1
rm -rf /var/run/datasync >/dev/null 2>&1
rm -rf /opt/novell/datasync >/dev/null 2>&1
rm -rf /etc/datasync >/dev/null 2>&1
rm -rf /opt/novell/datasyncpython >/dev/null 2>&1
rm -rf /var/lib/datasync >/dev/null 2>&1
rm -rf /var/lib/pgsql >/dev/null 2>&1
echo "Uninstall complete..."
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