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Absent Member.
Absent Member.
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Address Book - Name Completion Search Order missing books

We have Groupwise 8.0.2 running on Netware 6.5 SP8

Problem: in the Address Book, the Name Completion Search Order shows different Available Books depending on the computer, but no computer has all the available books.

Computer 1: (the user's pc): Windows 7. The Available Books has only the Groupwise Address Book and the Frequent Contacts. It does not show the user's personal address book as being available, it is not even listed in the box.
Computer 2: Windows 7. The available books box is empty.
Computer 3: (my pc) Windows XP. Logging into Groupwise with the user's account, the available books box is empty (same as Computer 2), but when I go into my account, all 3 books are showing (Groupwise, Personal, and Frequent Contacts)
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Micro Focus Expert
Micro Focus Expert

Re: Address Book - Name Completion Search Order missing book

Hi,

Perhaps a GWCheck on the user database to fix any underlying problems with the address books?

Cheers,
Laura Buckley

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Absent Member.
Absent Member.

Re: Address Book - Name Completion Search Order missing book

nope, GWCheck did not fix it ("no errors found").

The user's Address Book does not even have a Personal Address Book...... It only has the Groupwise address book, the Frequent Contacts, and the LDAP adress book.
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Micro Focus Expert
Micro Focus Expert

Re: Address Book - Name Completion Search Order missing book

Hi,

What GWCheck routine did you run - sorry for splitting hairs - but it does make a difference!

Cheers,
Laura Buckley

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Absent Member.
Absent Member.

Re: Address Book - Name Completion Search Order missing books

ncharleyhog wrote:

If you go into the Address Book Application and choose File|Open Book, is it
possible that these books have just been "closed"?

--
Danita
Novell Knowledge Partner
GroupWise 2014 is just around the corner - will you be ready?
http://bit.ly/cat-gw2014

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Absent Member.
Absent Member.

Re: Address Book - Name Completion Search Order missing book

Hi

like Laura said, there are different misc. support options for gwcheck:

PABCHANGEFIX
PABDELDUPREC
PABFIX
PABONLY


Do they correct anything if you run them
1. against the caching mailbox (if used)
2. against the online box?

IMHO there should be a "how to" when the users personal address book is missing/deleted and not just closed...
Just google a bit 😉

Cheers,
Pascal

"Have you tried turn it off and on again?"
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