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Absent Member.
Absent Member.
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Android 2.3 issues with data sync 1.2.5?

Hi,

One of our users has accepted a phone update on their android device (Sony Xperia SP) and it appears to upgrade to Android 2.3.
Since doing that, all his email notifications are arriving, it shows the sender and subject in the preview, and it shows an unread item count, but the inbox is empty.
Sent items are showing in the sent folder, but nothing in the inbox.
Tried my user account on his phone, same problem.

It's Novell Data Synchronizer Version: 1.2.5 Build: 299, and GroupWise 8 (NW6.5)

Can someone confirm this is a known problem at all?

Many thanks Alan
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Micro Focus Expert
Micro Focus Expert

Re: Android 2.3 issues with data sync 1.2.5?

Hi Alan,

Please take a look at this TID: http://www.novell.com/support/kb/doc.php?id=7014337

Whilst the device mentioned is the "Z", the issue may be relevant for the "SP" model too.

Let us know how it goes.

Cheers,
Laura Buckley

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Absent Member.
Absent Member.

Re: Android 2.3 issues with data sync 1.2.5?

Thank you laurabuckley, worked perfectly thanks!
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Micro Focus Expert
Micro Focus Expert

Re: Android 2.3 issues with data sync 1.2.5?

Hi,

So glad that it worked out for you 🙂 Thank you for posting back and letting us know.

Cheers,
Laura Buckley

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