iliadmin1 Absent Member.
Absent Member.
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Appliance not Updating

New Teamworks 18.0.0 install (very small environment so this is an all-in-one appliance), trying to get it to do the online updating. Appliance is definitely registered. There are a number of patches listed when I select "Needed". I've stopped the Teamworks/Apache Services using the instructions from the "Updating to Teamworks 18.01" reference guide. Among the many (123) patches are the 18.01 Groupwise Teamworks-Appliance-Product.. and Groupwise Teamworks-Search-Appliance-Product patches. I select "Update now". I get a notice about the system needing a reboot, I click on OK. I get a progress bar flashing a couple of times, then it is back at the list of updates within, say in about 5 seconds. Nothing seems to be going on. I wait a bit more, just in case, then click Home. I can see on the Home page a red "reboot needed" flashing. So I reboot the appliance. When I log back in and check for installed updates, none are listed. All 123 updates still appear to be waiting to be applied.

So I've tried this a few times to no avail (definition of insanity here).

What am I missing?

Kind regards,

Val

GW 2018 & Mobility Service-Version: 18.1.0 Build: 410 on SLES 12SP3, GW Client 18.02 (Build 131493) on Windows 7 64bit; server OES 11 on SLES 11 SP3; eDirectory 9.1 on SLES12SP3 and eDirectory 8.8sp8 on SLES11 SP3
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5 Replies
iliadmin1 Absent Member.
Absent Member.

Re: Appliance not Updating

iliadmin;2490037 wrote:
New Teamworks 18.0.0 install (very small environment so this is an all-in-one appliance), trying to get it to do the online updating. Appliance is definitely registered. There are a number of patches listed when I select "Needed". I've stopped the Teamworks/Apache Services using the instructions from the "Updating to Teamworks 18.01" reference guide. Among the many (123) patches are the 18.01 Groupwise Teamworks-Appliance-Product.. and Groupwise Teamworks-Search-Appliance-Product patches. I select "Update now". I get a notice about the system needing a reboot, I click on OK. I get a progress bar flashing a couple of times, then it is back at the list of updates within, say in about 5 seconds. Nothing seems to be going on. I wait a bit more, just in case, then click Home. I can see on the Home page a red "reboot needed" flashing. So I reboot the appliance. When I log back in and check for installed updates, none are listed. All 123 updates still appear to be waiting to be applied.

So I've tried this a few times to no avail (definition of insanity here).

What am I missing?

Kind regards,

Val



BTW the update service is listed as "Update service: nu_novell_com"

GW 2018 & Mobility Service-Version: 18.1.0 Build: 410 on SLES 12SP3, GW Client 18.02 (Build 131493) on Windows 7 64bit; server OES 11 on SLES 11 SP3; eDirectory 9.1 on SLES12SP3 and eDirectory 8.8sp8 on SLES11 SP3
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Knowledge Partner
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Re: Appliance not Updating

In article <iliadmin.8q46hz@no-mx.forums.microfocus.com>, Iliadmin
wrote:
> BTW the update service is listed as "Update service: nu_novell_com"


that sounds about right, its what I get on the other appliances I've
worked with (ZCM)

the two areas I can think that might be a block are:
- drive space on the appliance, likely have the ssh in (such as with
PuTTY) and see what "df -h" shows
- some web filter or firewall getting in the way


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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ipalmer Absent Member.
Absent Member.

Re: Appliance not Updating

You also might try ssh-ing into the server, and trying a zypper ref as well as a zypper up to see if it gives you additional information.
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iliadmin1 Absent Member.
Absent Member.

Re: Appliance not Updating

Hi Andy,

Space is fine on the appliance, it's brand new, no users on it nothing setup yet. df -h shows main disk 34G available (10% in use), none of the other partitions is more than 2% in use. Firewall is turned off on the appliance.

ipalmer, I will try the zypper commands and see what they do. Thanks, didn't think of zypper. Will let you guys know!

Val

GW 2018 & Mobility Service-Version: 18.1.0 Build: 410 on SLES 12SP3, GW Client 18.02 (Build 131493) on Windows 7 64bit; server OES 11 on SLES 11 SP3; eDirectory 9.1 on SLES12SP3 and eDirectory 8.8sp8 on SLES11 SP3
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iliadmin1 Absent Member.
Absent Member.

Re: Appliance not Updating

Zypper commands did the trick! It is now on version 18.01. updated 109 packages and added 56 new ones. Appears no issues/errors during the update, Rebooted the server and it appears to be working fine.


Thanks!!!

Val

GW 2018 & Mobility Service-Version: 18.1.0 Build: 410 on SLES 12SP3, GW Client 18.02 (Build 131493) on Windows 7 64bit; server OES 11 on SLES 11 SP3; eDirectory 9.1 on SLES12SP3 and eDirectory 8.8sp8 on SLES11 SP3
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