Micro Focus Contributor
Micro Focus Contributor
2219 views

Applying HP3 to GW 8.0.2 HP2 system

I am trying to assist my customer in the installation of GWHP3 to a current HP2 system. After launching the ./install file, things seem to start off correctly, I am presented with the "create or update a GW system" I select the SDD, and select all items to install. After that process completes, I am then presented with a screen that asks to Update the GW system. I select that radio button, and it asks for the location of the GW Domain, I fill that into the box (I am unable to select the *.db file itself just the directory location) and the install screen disappears without even asking to update the POA, however when I look at the POA web console it shows the updated version number 8.02-96933, along with the corrected dates for the POA 9-13-11, however the domain web console itself, will not launch, and though the domain shows as running I am skeptical of this actually working.

Has anyone else come across this occurring before? Need assistance because security patches contained in the HP3 are needing to be applied system wide, and we cannot move forward without having a corrected installation procedure.
Labels (2)
0 Likes
7 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Applying HP3 to GW 8.0.2 HP2 system

On 10/3/2011 1:26 PM, dschaldenovell wrote:
>
> I am trying to assist my customer in the installation of GWHP3 to a
> current HP2 system. After launching the ./install file, things seem to
> start off correctly, I am presented with the "create or update a GW
> system" I select the SDD, and select all items to install. After that
> process completes, I am then presented with a screen that asks to Update
> the GW system. I select that radio button, and it asks for the location
> of the GW Domain, I fill that into the box (I am unable to select the
> *.db file itself just the directory location) and the install screen
> disappears without even asking to update the POA, however when I look at
> the POA web console it shows the updated version number 8.02-96933,
> along with the corrected dates for the POA 9-13-11, however the domain
> web console itself, will not launch, and though the domain shows as
> running I am skeptical of this actually working.
>
> Has anyone else come across this occurring before? Need assistance
> because security patches contained in the HP3 are needing to be applied
> system wide, and we cannot move forward without having a corrected
> installation procedure.
>
>check all your rpm versions....

0 Likes
Anonymous_User Absent Member.
Absent Member.

Antw: Re: Applying HP3 to GW 8.0.2 HP2 system

we have the same problem here (we tried to update from 7.0.3 to 8.0.2)

we tried with 8.0.2 HP2 and 8.0.2 HP3 and each time after selecting the
domain path and hitting "update" the install screen disappears.

what exactly do you mean with "check all your rpm versions"?
I pretend the rpm-files are extracted correctly from the downloaded zip-file
(we used Ark), Or do you have a reason to believe otherwise?

Thanks
Andrej


>>> Michael Bell<mikebell@nospam.com> schrieb am 06.10.2011 um 16:57 in

Nachricht <Rljjq.6112$8W7.1337@kovat.provo.novell.com>:
> On 10/3/2011 1:26 PM, dschaldenovell wrote:
>>
>> I am trying to assist my customer in the installation of GWHP3 to a
>> current HP2 system. After launching the ./install file, things seem to
>> start off correctly, I am presented with the "create or update a GW
>> system" I select the SDD, and select all items to install. After that
>> process completes, I am then presented with a screen that asks to Update
>> the GW system. I select that radio button, and it asks for the location
>> of the GW Domain, I fill that into the box (I am unable to select the
>> *.db file itself just the directory location) and the install screen
>> disappears without even asking to update the POA, however when I look at
>> the POA web console it shows the updated version number 8.02-96933,
>> along with the corrected dates for the POA 9-13-11, however the domain
>> web console itself, will not launch, and though the domain shows as
>> running I am skeptical of this actually working.
>>
>> Has anyone else come across this occurring before? Need assistance
>> because security patches contained in the HP3 are needing to be applied
>> system wide, and we cannot move forward without having a corrected
>> installation procedure.
>>
>>check all your rpm versions....

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Antw: Re: Applying HP3 to GW 8.0.2 HP2 system

On 10/8/2011 5:48 AM, Andrej Dimic wrote:
> we have the same problem here (we tried to update from 7.0.3 to 8.0.2)
>
> we tried with 8.0.2 HP2 and 8.0.2 HP3 and each time after selecting the
> domain path and hitting "update" the install screen disappears.
>
> what exactly do you mean with "check all your rpm versions"?
> I pretend the rpm-files are extracted correctly from the downloaded zip-file
> (we used Ark), Or do you have a reason to believe otherwise?



use yast or rpm -iq

The domain bit really doesn't matter. As long as the files are all
extracted.
>
> Thanks
> Andrej
>
>
>>>> Michael Bell<mikebell@nospam.com> schrieb am 06.10.2011 um 16:57 in

> Nachricht<Rljjq.6112$8W7.1337@kovat.provo.novell.com>:
>> On 10/3/2011 1:26 PM, dschaldenovell wrote:
>>>
>>> I am trying to assist my customer in the installation of GWHP3 to a
>>> current HP2 system. After launching the ./install file, things seem to
>>> start off correctly, I am presented with the "create or update a GW
>>> system" I select the SDD, and select all items to install. After that
>>> process completes, I am then presented with a screen that asks to Update
>>> the GW system. I select that radio button, and it asks for the location
>>> of the GW Domain, I fill that into the box (I am unable to select the
>>> *.db file itself just the directory location) and the install screen
>>> disappears without even asking to update the POA, however when I look at
>>> the POA web console it shows the updated version number 8.02-96933,
>>> along with the corrected dates for the POA 9-13-11, however the domain
>>> web console itself, will not launch, and though the domain shows as
>>> running I am skeptical of this actually working.
>>>
>>> Has anyone else come across this occurring before? Need assistance
>>> because security patches contained in the HP3 are needing to be applied
>>> system wide, and we cannot move forward without having a corrected
>>> installation procedure.
>>>
>>> check all your rpm versions....


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Antw: Re: Applying HP3 to GW 8.0.2 HP2 system

> The domain bit really doesn't matter. As long as the files are all
> extracted.

I don't know if this is true.
It is true we were able to start Domain and POA but the NDS-Objects showed
still Version 7.
So WebAccess did not work (version mismatch message).
Only 1 hour later when we did a reboot of the server Domain and POA-Objects
showed version 8. So i guess there was some maintenance job running in the
background making the conversion to version 8.

I really think this is not the way Installation-wizards should work.

Thanks
Andrej


>>> Michael Bell<mikebell@nospam.com> schrieb am 08.10.2011 um 19:50 in

Nachricht <W30kq.6250$8W7.2281@kovat.provo.novell.com>:
> On 10/8/2011 5:48 AM, Andrej Dimic wrote:
>> we have the same problem here (we tried to update from 7.0.3 to 8.0.2)
>>
>> we tried with 8.0.2 HP2 and 8.0.2 HP3 and each time after selecting the
>> domain path and hitting "update" the install screen disappears.
>>
>> what exactly do you mean with "check all your rpm versions"?
>> I pretend the rpm-files are extracted correctly from the downloaded

> zip-file
>> (we used Ark), Or do you have a reason to believe otherwise?

>
>
> use yast or rpm -iq
>
> The domain bit really doesn't matter. As long as the files are all
> extracted.
>>
>> Thanks
>> Andrej
>>
>>
>>>>> Michael Bell<mikebell@nospam.com> schrieb am 06.10.2011 um 16:57 in

>> Nachricht<Rljjq.6112$8W7.1337@kovat.provo.novell.com>:
>>> On 10/3/2011 1:26 PM, dschaldenovell wrote:
>>>>
>>>> I am trying to assist my customer in the installation of GWHP3 to a
>>>> current HP2 system. After launching the ./install file, things seem to
>>>> start off correctly, I am presented with the "create or update a GW
>>>> system" I select the SDD, and select all items to install. After that
>>>> process completes, I am then presented with a screen that asks to

Update
>>>> the GW system. I select that radio button, and it asks for the

location
>>>> of the GW Domain, I fill that into the box (I am unable to select the
>>>> *.db file itself just the directory location) and the install screen
>>>> disappears without even asking to update the POA, however when I look

at
>>>> the POA web console it shows the updated version number 8.02-96933,
>>>> along with the corrected dates for the POA 9-13-11, however the domain
>>>> web console itself, will not launch, and though the domain shows as
>>>> running I am skeptical of this actually working.
>>>>
>>>> Has anyone else come across this occurring before? Need assistance
>>>> because security patches contained in the HP3 are needing to be

applied
>>>> system wide, and we cannot move forward without having a corrected
>>>> installation procedure.
>>>>
>>>> check all your rpm versions....

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Antw: Re: Applying HP3 to GW 8.0.2 HP2 system

The version merely implies the dc files were not updated properly. THE
NDS objects merely reflect that.


On 10/9/2011 1:50 AM, Andrej Dimic wrote:
>> The domain bit really doesn't matter. As long as the files are all
>> extracted.

> I don't know if this is true.
> It is true we were able to start Domain and POA but the NDS-Objects showed
> still Version 7.
> So WebAccess did not work (version mismatch message).
> Only 1 hour later when we did a reboot of the server Domain and POA-Objects
> showed version 8. So i guess there was some maintenance job running in the
> background making the conversion to version 8.
>
> I really think this is not the way Installation-wizards should work.
>
> Thanks
> Andrej
>
>
>>>> Michael Bell<mikebell@nospam.com> schrieb am 08.10.2011 um 19:50 in

> Nachricht<W30kq.6250$8W7.2281@kovat.provo.novell.com>:
>> On 10/8/2011 5:48 AM, Andrej Dimic wrote:
>>> we have the same problem here (we tried to update from 7.0.3 to 8.0.2)
>>>
>>> we tried with 8.0.2 HP2 and 8.0.2 HP3 and each time after selecting the
>>> domain path and hitting "update" the install screen disappears.
>>>
>>> what exactly do you mean with "check all your rpm versions"?
>>> I pretend the rpm-files are extracted correctly from the downloaded

>> zip-file
>>> (we used Ark), Or do you have a reason to believe otherwise?

>>
>>
>> use yast or rpm -iq
>>
>> The domain bit really doesn't matter. As long as the files are all
>> extracted.
>>>
>>> Thanks
>>> Andrej
>>>
>>>
>>>>>> Michael Bell<mikebell@nospam.com> schrieb am 06.10.2011 um 16:57 in
>>> Nachricht<Rljjq.6112$8W7.1337@kovat.provo.novell.com>:
>>>> On 10/3/2011 1:26 PM, dschaldenovell wrote:
>>>>>
>>>>> I am trying to assist my customer in the installation of GWHP3 to a
>>>>> current HP2 system. After launching the ./install file, things seem to
>>>>> start off correctly, I am presented with the "create or update a GW
>>>>> system" I select the SDD, and select all items to install. After that
>>>>> process completes, I am then presented with a screen that asks to

> Update
>>>>> the GW system. I select that radio button, and it asks for the

> location
>>>>> of the GW Domain, I fill that into the box (I am unable to select the
>>>>> *.db file itself just the directory location) and the install screen
>>>>> disappears without even asking to update the POA, however when I look

> at
>>>>> the POA web console it shows the updated version number 8.02-96933,
>>>>> along with the corrected dates for the POA 9-13-11, however the domain
>>>>> web console itself, will not launch, and though the domain shows as
>>>>> running I am skeptical of this actually working.
>>>>>
>>>>> Has anyone else come across this occurring before? Need assistance
>>>>> because security patches contained in the HP3 are needing to be

> applied
>>>>> system wide, and we cannot move forward without having a corrected
>>>>> installation procedure.
>>>>>
>>>>> check all your rpm versions....


0 Likes
jmmacip Absent Member.
Absent Member.

Re: Antw: Re: Applying HP3 to GW 8.0.2 HP2 system

Did you check if the dc filen in the domain and po match those form the untared file?
0 Likes
hangarbait Absent Member.
Absent Member.

Re: Antw: Re: Applying HP3 to GW 8.0.2 HP2 system

First do verify the installed RPM's are the correct version. The following command will help:

rpm -qa | grep groupwise

Should report the following for 8.0.2 HP3:

novell-groupwise-agents-8.0.2-96933
novell-groupwise-gwha-8.0.2-96933

Do verify the updated .dc, and client view, files were copied to the correct locations for the domain and post office(s) (as suggested by Michael by comparing them to the patch file set)

Post Office root:
gwpo.dc
ngwguard.dc
wphost.dc (for backward compatability)

Domain root:
gwdom.dc
gwpo.dc
wphost.dc (for backward compatability)
wpdomain.dc (for backward compatability)

Domain root/wpoffice:
ngwguard.dc

Domain root/wpoffice/ofviews:
win (directory)
mac (directory)(legacy)

All that being true if the C1 instances or the HTTP agent port apps retuen any differing info additional maintenance or service may be required.


Lawrence Kearney
A reasonably experienced GroupWise Administrator
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.