imc Absent Member.
Absent Member.
824 views

Attached file in new mail showing different file

Hello,

At one of our Schools, a teacher is teaching the students how to attach files to an email. They are using webaccess. As part of the process, he has them click on the attached file to confirm they have attached the proper document. From time to time, the document viewer seems to be pulling up the wrong file. When the email is sent, the attached file is correct.

It seems to me that the document viewer isn't pulling the correct attachment and is referencing some other previously attached file. Is there any piece of the document viewer where cached files are stored on the local machine? If not, any thoughts about what could be causing this?

Here's the version info of Webaccess:

Build Number: 100584
Program Release: 12.0.0 4/16/2012

This happens on a Windows 7 machine running IE8.

Thank you,

-Ian

Labels (2)
0 Likes
1 Reply
Knowledge Partner
Knowledge Partner

Re: Attached file in new mail showing different file

imc;2236364 wrote:
Hello,

At one of our Schools, a teacher is teaching the students how to attach files to an email. They are using webaccess. As part of the process, he has them click on the attached file to confirm they have attached the proper document. From time to time, the document viewer seems to be pulling up the wrong file. When the email is sent, the attached file is correct.

It seems to me that the document viewer isn't pulling the correct attachment and is referencing some other previously attached file. Is there any piece of the document viewer where cached files are stored on the local machine? If not, any thoughts about what could be causing this?

Here's the version info of Webaccess:

Build Number: 100584
Program Release: 12.0.0 4/16/2012

This happens on a Windows 7 machine running IE8.

Thank you,

-Ian


I believe this issue is solved in 2012SP1: NOVELL: Downloads - Groupwise 2012 Support Pack 1 - Linux Full English & Multi

Bug: 759568 User sees some random attachments when composing a new mail

Thomas
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.