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Absent Member.
Absent Member.
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Audit Log for Calendar of One user

We have a customer reporting all manner of issues with his GW Calendar. The
company he works for uses calendars more than any other customer we have.

They have had nothing but trouble since v2012 and we have worked through
some of those issues which were bugs, and others, we have struggled to get
resolved.

One user in particular is very vocal and reports issues with GW Client and
Webaccess he says he never has when he uses another companies Exchange
Webmail.

Things like Appointments randomly disappearing, edits made to appointment
receipients not being reflected in either his or others calendars (esp if
those are external contacts running Exchange most likely).


I have never seen GroupWise remove an entry from a calendar on it's on, and
never seen it reported either.

Is there a way to have a logging configured to show every action taken on a
users calendar?

Something like:

1/1/2018 10AM User1 creates appointment for 1/2/2018 at 10am for User1
(Internal), User2 (External), User 3 (External), User 4(Internal)
1/1/2018 10:10AM User 4 Declines Appointment (message for decline)
1/1/2018 10:12AM User 4 Edits time to 11am, includes USER 4

Etc ?

This customer is very close to pulling the Pin on GW in their organization
as a result of all the GW related issues they seem to have, but Calendar
being the main one.


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Micro Focus Expert
Micro Focus Expert

Re: Audit Log for Calendar of One user

Hi Andre,

Key here is what build of GroupWise is on the servers and is GMS in the picture?

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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Micro Focus Expert
Micro Focus Expert

Re: Audit Log for Calendar of One user

Hey Andre,

> We have a customer reporting all manner of issues with his GW Calendar. The
> company he works for uses calendars more than any other customer we have.


Is this the information you sent to engineering earlier this week? I know
that there are at least 2, maybe 3, calendar issues reported for you this
week. The other info in the email needed a bit more info and you should have
gotten a reply to that.

Thanks!

Pam

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