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Absent Member.
Absent Member.
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BadStatusLine when downloading attachments

Hi.

We have users who are receiving this on their mobile devices "GroupWise attachment error" as an email. (that is all it says in the body of the email)

We use GroupWise 2012, latest and greatest. Mobility server 1.24. And the mobiles are iPhone 5's.

In the default.pipeline1.groupwise-AppInterface.log I see the following errors:

2013-06-28 13:39:11.387 ERROR [ATT_POOL_Thread-9] [gwconnectorlogic:1464] [userID:******] [eventID:] [objectID:] [AttachmentsDownload] An unexpected error -BadStatusLine- occurred while downloading attachment TEXT.htm

It doesn't seem to be that the attachment is too big, because I have different errors for that.
If I google for BadStatusLine it appears it is a Python issue...
Any ideas how to troubleshoot?
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Absent Member.
Absent Member.

Re: BadStatusLine when downloading attachments

Hello,

The fixed bug list for 1.2.5 (https://www.novell.com/documentation/datasynchronizer1/datasync125_readme/data/datasync125_bugfixlist_mobility.html) has the following two lines:
776270 Attachments shows up as GroupWise Attachment Error for some emails
776789 Attachments shows up as GroupWise Attachment Error for some emails

So updating to 1.2.5.299 might fix these problems.

Joost
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Absent Member.
Absent Member.

Re: BadStatusLine when downloading attachments

Ja, klinkt als het antwoord 🙂
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