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Blocking GW MAIL and other Ghost Pattern Apps

I have a need to prevent GW Mail and other apps from Ghost Pattern Software from connecting to Web Access. Management has deemed this access a security risk and wants it to be blocked immediately. They are considering shutting down Web Access until a fix is found.

These products allows users, with their personal devices, to bypass our Mobile Device Management (MDM) system and access their Email. Users are then able to read and save their messages on their unprotected device.

Does anyone have a solution to this issue?

Regards,

Vince
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Re: Blocking GW MAIL and other Ghost Pattern Apps

On 28/08/2014 14:36, vgerretz wrote:

> I have a need to prevent GW Mail and other apps from Ghost Pattern
> Software from connecting to Web Access. Management has deemed this
> access a security risk and wants it to be blocked immediately. They are
> considering shutting down Web Access until a fix is found.
>
> These products allows users, with their personal devices, to bypass our
> Mobile Device Management (MDM) system and access their Email. Users are
> then able to read and save their messages on their unprotected device.
>
> Does anyone have a solution to this issue?


Have you tried asking Daniel Shelley, the developer of these apps. His
email address is @ http://ghostpattern.com/Ghost_Pattern/About_Us.html

I believe his apps communicate with the basic/simple interface of
GroupWise WebAccess but I don't think you can configure WebAccess to not
allow (or block) access to the basic/simple interface.

HTH.
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Simon
Novell Knowledge Partner

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Re: Blocking GW MAIL and other Ghost Pattern Apps

On Thu, 28 Aug 2014 13:36:03 GMT, vgerretz
<vgerretz@no-mx.forums.novell.com> wrote:

>
>I have a need to prevent GW Mail and other apps from Ghost Pattern
>Software from connecting to Web Access. Management has deemed this
>access a security risk and wants it to be blocked immediately. They are
>considering shutting down Web Access until a fix is found.
>
>These products allows users, with their personal devices, to bypass our
>Mobile Device Management (MDM) system and access their Email. Users are
>then able to read and save their messages on their unprotected device.
>
>Does anyone have a solution to this issue?


Vince,

Just curious...why is this any different from a user accessing Web
Access from a computer? A user could be using a home PC, a personal
laptop on the road, a computer at a clients office. You have no
control over those computers, so why should phones/tablets be any
different?

Ken
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Ken
Knowledge Partner

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Re: Blocking GW MAIL and other Ghost Pattern Apps

On 28/08/2014 16:39, KeN Etter wrote:

> Just curious...why is this any different from a user accessing Web
> Access from a computer? A user could be using a home PC, a personal
> laptop on the road, a computer at a clients office. You have no
> control over those computers, so why should phones/tablets be any
> different?


Which in itself is no different from accessing GroupWise away from the
office via a Windows laptop running the GroupWise client. Yes different
protocols/ports are involved but still accessing email.

It seems the company would need to block all access to email from all
non-company devices which would mean not just stopping WebAccess (unless
have Mac and/or Linux-based devices on-site) but also IMAP and/or POP
from outside.

Hmm I can't see too many employees being unhappy with that - no work
email when away from work unless given corporate device. Provided of
course that they have a separate email account hosted elsewhere for
personal use!

HTH.
--
Simon
Novell Knowledge Partner

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Re: Blocking GW MAIL and other Ghost Pattern Apps

Simon,

Thanks for the info. I will reach out to Daniel and see what, if any, can be done.

Vince
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Re: Blocking GW MAIL and other Ghost Pattern Apps

Issue is the attachments. I can stop the end user from viewing and saving the attachments from the browser by changing three switches in webacc.cfg file. However, that does not impact the app from still presenting and allowing the end user to read and save the attachments. That is the issue we have with the apps.
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Re: Blocking GW MAIL and other Ghost Pattern Apps

Hi Vince, if you find a solution, could you please post it...we too have an issue with this.
The application is great and for a good number of people and companies, this may be a solution, however, where confidentiality is a key factor, this application can open one up to great risk.
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Re: Blocking GW MAIL and other Ghost Pattern Apps

I too am interested in any updates.
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