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kkbass1 Absent Member.
Absent Member.
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Calendar invite sometimes comes in with subject only

I have a GW2014sp2 (server & client) user that when they receive a calendar invite from an exchange using organization it sometimes comes through with just a subject line & nothing else. Others in the GW organization can receive the same invite without issue. It is not something I have been able to reproduce every single time, seems to be random, but consistent enough to be a problem. I have not yet, but next time it happens I will check if it shows the same in webaccess as well (betting it will).

Thanks

-- http://abeNd.org - Novell News for IT Professionals
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Knowledge Partner
Knowledge Partner

Re: Calendar invite sometimes comes in with subject only

In article <kkbass.73kx0q@no-mx.forums.microfocus.com>, Kkbass wrote:
> user that when they receive a
> calendar invite from an exchange using organization it sometimes comes
> through with just a subject line & nothing else. Others in the GW
> organization can receive the same invite without issue.


We have seen a setting in Outlook/Exchange contacts list for individual
contacts that could be impacting this (and it varies where it is per
version). For users who are experiencing the problem, is it mostly from
the same individuals from that other organization?

If so, those senders will have to fix the contacts along these lines.
http://www.msoutlook.info/question/449


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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kkbass1 Absent Member.
Absent Member.

Re: Calendar invite sometimes comes in with subject only

Andy,
Yes, it seems to be pretty consistent that it is from the same few people @otherdomain.tld. It doesn't happen with every invite they send, but it happens a lot. I'll see if I can get the users@otherdomain.tld to follow the info you provided & modify the contact in their address book.
Thanks,
Keith

-- http://abeNd.org - Novell News for IT Professionals
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Micro Focus Expert
Micro Focus Expert

Re: Calendar invite sometimes comes in with subject only

Hi Keith,

Further to what Andy has said, just to add my two cents worth here, the quickest way to resolve this type of issue between an Exchange environment and GroupWise is to have the Exchange/Outlook user simply delete the contact from their address book and then send a new mail to your customer. This automatically creates a new contact with the correct internet format address. At least this has been my experience. To talk a user through modifying a contact can be a little challenging at times.

Please let us know how it goes.

Cheers,
Laura Buckley

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