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Absent Member.
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Can't access webacc on server public ip address

This is new server with a fresh SLES11sp2 OES11sp1 install with GW2012 sp2.

All is working well except even a local workstation cannot access webacc using the server public ip. Server is behind a router. Makes no difference if firewalls are on or off. Same issue from a remote workstation on another network, i.e., cannot connect to webacc using the test server's public ip from a browser. Just one nic in the server and one private ip.

FYI, same issue exists for imanager, i.e., no public ip address access even from a local workstation, so I am thinking it may be a SLES network card configuration issue, but that's just because I seem to remember under Netware 6.5 I had to make some inetcfg configurations to relay through the router. Router is an older Linksys WRT610N as this is just a test system for the time being.

I started an SR and they couldn't suggest any fixes other than to tinker with the router. I have both the to default values and open in the router's port forwarding section.

Ideas? Including switching to a newer router (I'm trying to keep it under $300.00) if you have any suggestions. This server will be for no more than 10 workstations local (mixed wireless and wired) and/or remote workstations for very trusted users.


Help Mr. Wizard!!!

thanks.

johnb
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Knowledge Partner
Knowledge Partner

Re: Can't access webacc on server public ip address

jbeuhler wrote:

> This is new server with a fresh SLES11sp2 OES11sp1 install with GW2012
> sp2.


Since GW2012 SP2 hasn't yet been publicly released (currently in closed
beta, public release due next week) is the "sp2" in "GW2012 sp2" above a
typo?

If not and you do have access to the beta code then you should be reporting
this through the channels set up for the beta.

HTH.
--
Simon
Novell Knowledge Partner
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Absent Member.

Re: Can't access webacc on server public ip address

The sp2 is not a typo. I had a SR with a GW2012 sp1 problem during install, encountering a "line173 error" involving a python subdirectory, even using the --text switch. The engineer (the SR went up) gave me the link to try sp2. It installed okay, still a little glitch but I figured out how to get around the line 173 error by installing all of the GW products one after another without configuring in between product installs and then going back to do the product configurations, instead of install, configure, etc for each product. The SR said the line 173 install error is a known error but not currently under review for a fix.

If you would pass this post on the beta reporting or send me that direction I would appreciate it.


I am assuming from your response that my problem is not a recognized problem?

thanks

johnb
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Knowledge Partner
Knowledge Partner

Re: Can't access webacc on server public ip address

On 10/04/2013 16:26, jbeuhler wrote:

> The sp2 is not a typo. I had a SR with a GW2012 sp1 problem during
> install, encountering a "line173 error" involving a python subdirectory,
> even using the --text switch. The engineer (the SR went up) gave me the
> link to try sp2. It installed okay, still a little glitch but I figured
> out how to get around the line 173 error by installing all of the GW
> products one after another without configuring in between product
> installs and then going back to do the product configurations, instead
> of install, configure, etc for each product. The SR said the line 173
> install error is a known error but not currently under review for a
> fix.
>
> If you would pass this post on the beta reporting or send me that
> direction I would appreciate it.
>
>
> I am assuming from your response that my problem is not a recognized
> problem?


I wouldn't assume that but since you're running software that's not
publicly released I'd go back to your SR/contact with this issue.

HTH.
--
Simon
Novell Knowledge Partner

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Honored Contributor.

Re: Can't access webacc on server public ip address

Hello,
Am 10.04.2013 06:16, schrieb jbeuhler:
>
> This is new server with a fresh SLES11sp2 OES11sp1 install with GW2012
> sp2.
>
> All is working well *except* even a local workstation cannot access
> webacc using the server public ip. Server is behind a router. Makes no
> difference if firewalls are on or off. Same issue from a remote
> workstation on another network, i.e., cannot connect to webacc using the
> test server's public ip from a browser. Just one nic in the server and
> one private ip.

Seems you need a port forward on your linksys router

tcp:80 and tcp:443

with regards
Gotthard

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Gotthard Anger
Anwenderbetreuung Netzwerkadministration
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