Can't create second GWIA in Groupwise 2014

[ruchd1]

Upgraded from Groupwise 2012.0.3 to Groupwise 2014.0.1 Everything went fine with the upgrade process. The existing GWIA on our primary domain upgraded fine and is working with not problems. The problem comes in when trying to create a second GWIA in any domain, primary or secondary.

I connect to the domain, go to Internet Agents, click new, fill out the info and after a few seconds I get "Internet Agent "GWIA" creation failed." Looking in the domain wpgate directory I can see that the gwia folder was created and the wpcin and wpcout folders where created and a couple of files under that but nothing else. The rest of the folder structure is not there, ie defer,dsnhold, gwhold...etc.

I am pretty certain I am doing it correctly as I am able to create multiple GWIAs on my test server using the same process. It seems cut and dry. The only difference is that my live environment was upgraded from 2012 and my test server was a clean install of 2014.

Anyone have any ideas what may be happening?

Thanks
Dave

[laurabuckley]

Hi Dave,

It might not have anything to do with the fact that your "live" system was upgraded. Mine has been upgraded over the years and I've connected to the primary domain and created a new GWIA without any errors.

Is this on Linux or Windows?

Cheers,

[ruchd1]

Laura - this is a Windows 2012 box.

[laurabuckley]

Hi,

Sorry, I don't have one of those lying around to test on 😞

If nobody else pops by with some bright suggestion shortly I would suggest that you open a Service Request with Novell Technical Support - depending on the urgency of your situation of course.

Let us know how it goes.

Cheers,