Cannot get System Information to come back

[billp1955]

Nothing is ever returned when I right click on the "GroupWise System" or any domain in my system and click information. It puts up an hour glass and never gives me the information. It is time to renew maintenance in a couple of months and I need a license count.

Thanks,
Bill

[KonecnyA]

In article <5603CF23.E7CB.0028.3@pubpress.com>, Billp@pubpress.com wrote:
> Nothing is ever returned when I right click on the "GroupWise System" or any domain in my system and click
information. It puts up an hour glass and never gives me the information. It is time to renew maintenance
in a couple of months and I need a license count.

- Try a different instance of C1, and/or recopy the GW snapins, possibly on another PC. One bit of them could
have gotten corrupt.
- Perhaps time for a top-down rebuild
- Try with your anti-virus turned off for a moment as you try.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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[laurabuckley]

Hi Bill,

Perhaps run an Audit Report to update this information.

Document reference: https://www.novell.com/documentation/groupwise2012/gw2012_guide_admin/data/adqby0x.html

Please let us know how it goes - thanks.

Cheers,

[billp1955]

Sorry for the delay. I was running with the wrong snap-ins. Re-installed to workstation and all is good. Thanks.


>>> laurabuckley<laurabuckley@no-mx.forums.microfocus.com> 9/28/2015 2:26:AM >>>


Hi Bill,

Perhaps run an Audit Report to update this information.

Document reference:
https://www.novell.com/documentation/groupwise2012/gw2012_guide_admin/data/adqby0x.html

Please let us know how it goes - thanks.

Cheers,


--
Laura Buckley
Technical Consultant
IT Dynamics, South Africa

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[laurabuckley]

Hi

Thanks for letting us know the solution to your problem - that way we all learn 🙂

Cheers,