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Client 14.2.2 (126868): Right Click on mail and Move To

Hello,

I don't know exactly since when (I think since SP2), but now the right click on an item and selecting the "move to folder"-option is not as intelligent as before. I always was surprised, that GW shows me the correct folders to move the item in and it was a quick way to organize my mails. But this functionality is not working any more.
Anyone seeing this behavior as well? Can I reset the folder-entries of this contextmenu anywhere? Maybe something is confusing the client. Registry?

Thanks
Philipp
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Knowledge Partner
Knowledge Partner

Re: Client 14.2.2 (126868): Right Click on mail and Move To

Am 29.05.2017 um 10:34 schrieb verkehrsverbund:
>
> Hello,
>
> I don't know exactly since when (I think since SP2), but now the right
> click on an item and selecting the "move to folder"-option is not as
> intelligent as before. I always was surprised, that GW shows me the
> correct folders to move the item in and it was a quick way to organize
> my mails. But this functionality is not working any more.
> Anyone seeing this behavior as well? Can I reset the folder-entries of
> this contextmenu anywhere? Maybe something is confusing the client.
> Registry?


Admittedly, I never paid much attention to this, but here on my
2014R2SP2 client it seems to always suggest some folders based on the
frequency they are/were used recently. Is that not what you see and expect?


CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Re: Client 14.2.2 (126868): Right Click on mail and Move To

Hi Massimo,

a part of the list is/was depending on the frequency (or last used?), another part was the "intelligent" part. If I had collected mails from one adress in a special folder and I made a rightclick on a new mail, this folder was shown in the upper list. This worked for domain-names as well. I never caught the logic behind that, but it worked most of the time and was a great feature. I'm missing that behavior now.

Philipp
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Micro Focus Expert
Micro Focus Expert

Re: Client 14.2.2 (126868): Right Click on mail and Move To

Hi Philipp

There were some issues with this feature in build 126868. If you open a Service Request you can get a newer build which addresses this.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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New Member.

Re: Client 14.2.2 (126868): Right Click on mail and Move To

Hi Laura,

thank you, I opened a SR.

Philipp
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New Member.

Re: Client 14.2.2 (126868): Right Click on mail and Move To

OK, it was a bug and not a feature... 🙂

Thanks for help
Philipp
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