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danw-mhtn Super Contributor.
Super Contributor.
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Configuring Outlook to use GMS questions

I have configured GMS (2018.1) to allow Outlook to connect.  I went through the steps for the system address book and for busy search that are in the GMS Admin Guide.   I am unable to search for addresses, and without that I cannot possibly do a busy search to see if it is working.

20190730-outlook-01.png20190730-outlook-01.png

When trying to fine an address or "check names" I get:

20190730-outlook-02.png

What have I missed?

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3 Replies
fgams Valued Contributor.
Valued Contributor.

Re: Configuring Outlook to use GMS questions

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fgams Valued Contributor.
Valued Contributor.

Re: Configuring Outlook to use GMS questions

p.s. I would use Groupwise as the user source method, it's much easier.
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danw-mhtn Super Contributor.
Super Contributor.

Re: Configuring Outlook to use GMS questions

Yes, I did.  I opened an SR and the system address book does not really work for lookup, you actually have to do an "advanced search" to look up someone's name.  And yes, I did the GroupWise as the user source.

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