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holub457 Absent Member.
Absent Member.
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Difficulties Searching Archive

User archives go back to 2005. When Client program (ver 18.0.1) accesses the user archives, every message is present. Not a single archived email is missing. ... HOWEVER, and it is a big aggravation, when searching the archives the searches sometimes fail to find any messages under search terms that are absolutely present and accessible without using search. Other times the searches find 10% of the messages searched for. Seemingly covering only a certain time period, notwithstanding that no restriction is entered on a search

What is going on? -- Live mailbox data searches work fine.
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Micro Focus Expert
Micro Focus Expert

Re: Difficulties Searching Archive

Hi

Archives have their own indexes. Perhaps these need to be rebuilt.

Cheers,
Laura Buckley

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holub457 Absent Member.
Absent Member.

Re: Difficulties Searching Archive

Thanks. I was able to solve this, but not sure why this worked. ... I changed the Quickfinder settings for "Number of items to index per user (in thousands)" to 999,000 on POA servicing this User. It was set to 2000. Presumably this was impacting indexing.
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Knowledge Partner
Knowledge Partner

Re: Difficulties Searching Archive

In article <holub457.8gr3bc@no-mx.forums.microfocus.com>, Holub457 wrote:
> Thanks. I was able to solve this, but not sure why this worked. ... I
> changed the Quickfinder settings for "Number of items to index per user
> (in thousands)" to 999,000 on POA servicing this User. It was set to
> 2000. Presumably this was impacting indexing.


Assuming you are talking about the basic GroupWise archives, the POA has
no access to them, so on the surface, doesn't make sense.
What I suspect happened is that the GW client was left connected to that
archive long enough for it to catch up with the indexing operations that
the client takes care of for the archives.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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