Anonymous_User Absent Member.
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Documents expire and disappear

In Document Properties Maintenance we have the document type of "Document"
set to an expiration of "Retain" and a Document Life of 9999 days. However
if documents in the library aren't viewed for what seems to be a few
months they expire and disappear from shared folders. You can still locate
them with a Find.

Can ayone tell me where we are going wrong?

Thanks

PH.
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6 Replies
Anonymous_User Absent Member.
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Re: Documents expire and disappear

Sure you aren't doing an expire/reduce?

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<skyhussar@talk21.com> wrote in message
news:m90Re.772$xP3.753@prv-forum2.provo.novell.com...
> In Document Properties Maintenance we have the document type of "Document"
> set to an expiration of "Retain" and a Document Life of 9999 days. However
> if documents in the library aren't viewed for what seems to be a few
> months they expire and disappear from shared folders. You can still locate
> them with a Find.
>
> Can ayone tell me where we are going wrong?
>
> Thanks
>
> PH.



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Anonymous_User Absent Member.
Absent Member.

Re: Documents expire and disappear

Sounds more like a scheduled expire reduce GWCheck is running to clear the
doc references

Cheers Dave



--

Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/
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Anonymous_User Absent Member.
Absent Member.

Re: Documents expire and disappear

> Sounds more like a scheduled expire reduce GWCheck is running to clear
the
> doc references
>
> Cheers Dave
>
>
>
> --
>
> Dave Parkes [NSCS]
> Occasionally resident at http://support-forums.novell.com/


Well spotted! Yes, we do an Expire/Reduce on items over 100 days old (I
probably should have equated 100 days and "a few months"...ahem). In my
defence, I'd have expected the Archive/Delete Documents option (which we
don't use) to be the one that would affect document visibility. The
Expire/Reduce scheduled event we run has the User/Message/Document
database selection greyed out (although User is checked, you just can't
change it). How can we make sure the job ignores the Document databases
and references? We are 6.5.4 on NetWare 6.0.5, by the way.

Thanks for your help

PH.

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Anonymous_User Absent Member.
Absent Member.

Re: Documents expire and disappear

skyhussar@talk21.com wrote:

> I'd have expected the Archive/Delete Documents option (which we don't use)
> to be the one that would affect document visibility.


This option (Archive/Delete) actually doesn't just affect visibility - it
removes the documents from the library itself. You can think of the
references in the folders like you do Windows shortcuts. You can delete the
shortcut without deleting the associated application/file/etc. So the
document references are governed by the same expire criteria as other
"mailbox" items.

--
Danita Zanre
Novell Support Forums Volunteer
GroupWise 7 Upgrade Guide!
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Anonymous_User Absent Member.
Absent Member.

Re: Documents expire and disappear

Absolutely, that's why I can only expire sent items 🙂

Cheers Dave


--

Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/
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Anonymous_User Absent Member.
Absent Member.

Re: Documents expire and disappear

Thanks. At least we now know why this is happening.

PH.
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