Anonymous_User Absent Member.
Absent Member.
1820 views

Documets inside shared folders access error

1. USER1 shares a folder (using all defaults) with USER2 and puts
a .txt, .doc, and a gw email in the folder. And has no trouble
accessing
any of the files.
2. USER2 receives the share and tries to open the .txt or .doc file
(makes no difference, if the document was created outside of GW this
error will happen) and receives this error, ""GroupWise has
encountered a
problem with your
mailbox. Groupwise can rebuild your mailbox. Rebuild mailbaox? y/n".
If
they answer "yes" GW may or may not freeze. If they answer "no" the
document will open following a "How do you want to open the document"
dialog box.
3.If USER2 opens the gw mail inside the shared folder, it works
flawlessly.
4.If USER2 goes into online mode and accesses the same documents. It
works flawlessly.
5.USER2 is about to pull out his hair!!

Running on GW7 agents
Clients are mix of 7 and 7sp1b

This problem is not discriminating. It happens to everyone.

Any help would be greatly appreciated.

-Chuck


Labels (1)
0 Likes
6 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Documets inside shared folders access error

Chayde,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)

Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
http://support.novell.com/forums/


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Documets inside shared folders access error

Hello Chuck,

I'm not sure I understand step 2. Does this problem only occur
in caching or remote mode?

Tony


>>> <chayde@neisd.net> 4/20/2006 1:41:57 PM >>>

1. USER1 shares a folder (using all defaults) with USER2 and puts
a .txt, .doc, and a gw email in the folder. And has no trouble
accessing
any of the files.
2. USER2 receives the share and tries to open the .txt or .doc file
(makes no difference, if the document was created outside of GW this
error will happen) and receives this error, ""GroupWise has
encountered a
problem with your
mailbox. Groupwise can rebuild your mailbox. Rebuild mailbaox? y/n".
If
they answer "yes" GW may or may not freeze. If they answer "no" the
document will open following a "How do you want to open the document"
dialog box.
3.If USER2 opens the gw mail inside the shared folder, it works
flawlessly.
4.If USER2 goes into online mode and accesses the same documents. It
works flawlessly.
5.USER2 is about to pull out his hair!!

Running on GW7 agents
Clients are mix of 7 and 7sp1b

This problem is not discriminating. It happens to everyone.

Any help would be greatly appreciated.

-Chuck
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Documets inside shared folders access error

Tony,

Right this error will only occur in caching / remote mode. Online mode
works ok.

-CH


On Wed, 26 Apr 2006 16:59:43 GMT, "Tony Caras" <tcaras@novell.com>
wrote:

>Hello Chuck,
>
>I'm not sure I understand step 2. Does this problem only occur
>in caching or remote mode?
>
>Tony
>
>>>> <chayde@neisd.net> 4/20/2006 1:41:57 PM >>>

>1. USER1 shares a folder (using all defaults) with USER2 and puts
>a .txt, .doc, and a gw email in the folder. And has no trouble
>accessing
>any of the files.
>2. USER2 receives the share and tries to open the .txt or .doc file
>(makes no difference, if the document was created outside of GW this
>error will happen) and receives this error, ""GroupWise has
>encountered a
>problem with your
>mailbox. Groupwise can rebuild your mailbox. Rebuild mailbaox? y/n".
>If
>they answer "yes" GW may or may not freeze. If they answer "no" the
>document will open following a "How do you want to open the document"
>dialog box.
>3.If USER2 opens the gw mail inside the shared folder, it works
>flawlessly.
>4.If USER2 goes into online mode and accesses the same documents. It
>works flawlessly.
>5.USER2 is about to pull out his hair!!
>
>Running on GW7 agents
>Clients are mix of 7 and 7sp1b
>
>This problem is not discriminating. It happens to everyone.
>
>Any help would be greatly appreciated.
>
>-Chuck


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Documets inside shared folders access error

I suspect the problem is because the document itself is not automatically
replicated to your remote/caching mailbox. The shared folder contains
a "document reference" for the document but the actual document
record and document blob/contents have not be replicated to the
mailbox.

If the user right-clicks on the document reference and say to retrieve the
selected item. Then they connect (send/receive) on their GroupWise account
then the next time they attempt to access the item they should be able
to open/view it.


>>> <chayde@neisd.net> 4/26/2006 9:09 PM >>>

Tony,

Right this error will only occur in caching / remote mode. Online mode
works ok.

-CH


On Wed, 26 Apr 2006 16:59:43 GMT, "Tony Caras" <tcaras@novell.com>
wrote:


>Hello Chuck,
>
>I'm not sure I understand step 2. Does this problem only occur
>in caching or remote mode?
>
>Tony
>

>>>> <chayde@neisd.net> 4/20/2006 1:41:57 PM >>>

>1. USER1 shares a folder (using all defaults) with USER2 and puts
>a .txt, .doc, and a gw email in the folder. And has no trouble
>accessing
>any of the files.
>2. USER2 receives the share and tries to open the .txt or .doc file
>(makes no difference, if the document was created outside of GW this
>error will happen) and receives this error, ""GroupWise has
>encountered a
>problem with your
>mailbox. Groupwise can rebuild your mailbox. Rebuild mailbaox? y/n".
>If
>they answer "yes" GW may or may not freeze. If they answer "no" the
>document will open following a "How do you want to open the document"
>dialog box.
>3.If USER2 opens the gw mail inside the shared folder, it works
>flawlessly.
>4.If USER2 goes into online mode and accesses the same documents. It
>works flawlessly.
>5.USER2 is about to pull out his hair!!
>
>Running on GW7 agents
>Clients are mix of 7 and 7sp1b
>
>This problem is not discriminating. It happens to everyone.
>
>Any help would be greatly appreciated.
>
>-Chuck
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Documets inside shared folders access error

But the problem is, the user will click the document, receive the
error and then the document opens up. If not for the error there would
be no issue.

-CH


On Thu, 27 Apr 2006 19:12:21 GMT, "Tony Caras" <tcaras@novell.com>
wrote:

>I suspect the problem is because the document itself is not automatically
>replicated to your remote/caching mailbox. The shared folder contains
>a "document reference" for the document but the actual document
>record and document blob/contents have not be replicated to the
>mailbox.
>
>If the user right-clicks on the document reference and say to retrieve the
>selected item. Then they connect (send/receive) on their GroupWise account
>then the next time they attempt to access the item they should be able
>to open/view it.
>
>>>> <chayde@neisd.net> 4/26/2006 9:09 PM >>>

>Tony,
>
>Right this error will only occur in caching / remote mode. Online mode
>works ok.
>
>-CH
>
>
>On Wed, 26 Apr 2006 16:59:43 GMT, "Tony Caras" <tcaras@novell.com>
>wrote:
>
>>Hello Chuck,
>>
>>I'm not sure I understand step 2. Does this problem only occur
>>in caching or remote mode?
>>
>>Tony
>>
>>>>> <chayde@neisd.net> 4/20/2006 1:41:57 PM >>>

>>1. USER1 shares a folder (using all defaults) with USER2 and puts
>>a .txt, .doc, and a gw email in the folder. And has no trouble
>>accessing
>>any of the files.
>>2. USER2 receives the share and tries to open the .txt or .doc file
>>(makes no difference, if the document was created outside of GW this
>>error will happen) and receives this error, ""GroupWise has
>>encountered a
>>problem with your
>>mailbox. Groupwise can rebuild your mailbox. Rebuild mailbaox? y/n".
>>If
>>they answer "yes" GW may or may not freeze. If they answer "no" the
>>document will open following a "How do you want to open the document"
>>dialog box.
>>3.If USER2 opens the gw mail inside the shared folder, it works
>>flawlessly.
>>4.If USER2 goes into online mode and accesses the same documents. It
>>works flawlessly.
>>5.USER2 is about to pull out his hair!!
>>
>>Running on GW7 agents
>>Clients are mix of 7 and 7sp1b
>>
>>This problem is not discriminating. It happens to everyone.
>>
>>Any help would be greatly appreciated.
>>
>>-Chuck


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Documets inside shared folders access error

Hi Chuck,

Sorry I missed your reply. I'm going to try it and see if I can duplicate the issue

Tony

>>> <chayde@neisd.net> 5/4/2006 7:05 AM >>>

But the problem is, the user will click the document, receive the
error and then the document opens up. If not for the error there would
be no issue.

-CH


On Thu, 27 Apr 2006 19:12:21 GMT, "Tony Caras" <tcaras@novell.com>
wrote:

>I suspect the problem is because the document itself is not automatically
>replicated to your remote/caching mailbox. The shared folder contains
>a "document reference" for the document but the actual document
>record and document blob/contents have not be replicated to the
>mailbox.
>
>If the user right-clicks on the document reference and say to retrieve the
>selected item. Then they connect (send/receive) on their GroupWise account
>then the next time they attempt to access the item they should be able
>to open/view it.
>
>>>> <chayde@neisd.net> 4/26/2006 9:09 PM >>>

>Tony,
>
>Right this error will only occur in caching / remote mode. Online mode
>works ok.
>
>-CH
>
>
>On Wed, 26 Apr 2006 16:59:43 GMT, "Tony Caras" <tcaras@novell.com>
>wrote:
>
>>Hello Chuck,
>>
>>I'm not sure I understand step 2. Does this problem only occur
>>in caching or remote mode?
>>
>>Tony
>>
>>>>> <chayde@neisd.net> 4/20/2006 1:41:57 PM >>>

>>1. USER1 shares a folder (using all defaults) with USER2 and puts
>>a .txt, .doc, and a gw email in the folder. And has no trouble
>>accessing
>>any of the files.
>>2. USER2 receives the share and tries to open the .txt or .doc file
>>(makes no difference, if the document was created outside of GW this
>>error will happen) and receives this error, ""GroupWise has
>>encountered a
>>problem with your
>>mailbox. Groupwise can rebuild your mailbox. Rebuild mailbaox? y/n".
>>If
>>they answer "yes" GW may or may not freeze. If they answer "no" the
>>document will open following a "How do you want to open the document"
>>dialog box.
>>3.If USER2 opens the gw mail inside the shared folder, it works
>>flawlessly.
>>4.If USER2 goes into online mode and accesses the same documents. It
>>works flawlessly.
>>5.USER2 is about to pull out his hair!!
>>
>>Running on GW7 agents
>>Clients are mix of 7 and 7sp1b
>>
>>This problem is not discriminating. It happens to everyone.
>>
>>Any help would be greatly appreciated.
>>
>>-Chuck

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.