glio Absent Member.
Absent Member.
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Double-byte chars become ?

1. We have recently migrated from GW 7 to GW 8. Our users mainly use WebAccess 8 as the email client. A few users complain that their email recipients receive emails from them with ? all over. There doesn't seem to have any problems when sending mails in double-byte (Chinese) characters to major e-mail services like G-mail and Yahoo! Mail but not for the others.

2. When a user finished an email in double-byte characters using WebAccess 8, if the user click on "Attachement" or "Contact List", the content of the mail in double-byte characters will be replaced by "?" once the screen return to the mail editor.

Anyway to fix the problems???
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4 Replies
spalagiri Absent Member.
Absent Member.

Re: Double-byte chars become ?

Try the SP1 beta build...already out

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clausbc Absent Member.
Absent Member.

Re: Double-byte chars become ?

spalagiri;1819560 wrote:
Try the SP1 beta build...already out


Are you suggesting a beta for a production system?
You can't be serious, can you?

Best regards Claus, DK
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glio Absent Member.
Absent Member.

Re: Double-byte chars become ?

... fix the problem by applying HP2... thanks!
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clausbc Absent Member.
Absent Member.

Re: Double-byte chars become ?

glio;1821169 wrote:
... fix the problem by applying HP2... thanks!


Good for you - in my case (2 different productions systems), HP2 didn't fix these problems.

Best regards Claus, DK
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