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Duplicate Chat-Windows

Hello everybody,

we're using GroupWise Messenger 18.0.1 on a OES2018 and determine several users with the following problem:

Chat-windows getting opened twice/duplicate for the same chat - sometimes only if the other user closes chat-window and starts a new chat with me (so I have two chats with same user) - but also sometimes two chat windows are opened with the chat initailisation (first and same message).

Ist there a known problem or does anybody have an idea how to get this problem located or solved?


Michael
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Re: Duplicate Chat-Windows

sulatna,

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posting. That concerns us, and has triggered this automated reply.

These forums are peer-to-peer, best effort, volunteer run and that if your issue
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Knowledge Partner
Knowledge Partner

Re: Duplicate Chat-Windows

In article <sulatna.8ihojz@no-mx.forums.microfocus.com>, Sulatna wrote:
> Chat-windows getting opened twice/duplicate for the same chat -
> sometimes only if the other user closes chat-window and starts a new
> chat with me (so I have two chats with same user) - but also sometimes
> two chat windows are opened with the chat initailisation (first and same
> message).


I'm guessing that no-one else who visits here has seen this problem
Some useful troubleshooting is to compare Windows versions as it many only
happen on some and not all. What anti-virus is running?
Can you reproduce the issue well enough? If so compare with different
versions of Windows and antivirus.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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