Highlighted
New Member.
820 views

Duplicating events with Samsung S6edge

After editing a calender entry in GroupWise, the event duplicates - but only with Samsung S6edge (Android 5 and 6); it does not duplicate in GroupWise; but it also duplicates an all other devices, which this user syncs mit Groupwise.
Any ideas?

We tried already:
- re-initalising the user on GMS
- deleting the user from GMS (after first sync - events are OK)
- deleting the account on the phone
- GW folder check with dsapp
- GW check
- .... can't remember everything (factory reset is not an option at the moment!)


We are running release 14.2.1 Build 270 on SLES 12 SP2
and we have 12 POAs, 442 users and 619 devices syncing
Labels (1)
0 Likes
5 Replies
Highlighted
Absent Member.
Absent Member.

Re: Duplicating events with Samsung S6edge

woldofoldo,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:

- Visit https://www.microfocus.com/support-and-services and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.microfocus.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.microfocus.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.html

Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.microfocus.com/faq.php

Sometimes this automatic posting will alert someone that can respond.

If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.

Good luck!

Your Micro Focus Forums Team
http://forums.microfocus.com



0 Likes
Highlighted
Knowledge Partner
Knowledge Partner

Re: Duplicating events with Samsung S6edge

In article <woldofoldo.7svden@no-mx.forums.microfocus.com>, Woldofoldo
wrote:
> After editing a calender entry in GroupWise, the event duplicates - but
> only with Samsung S6edge (Android 5 and 6)


I don't have any of our users on that unit, and haven't seen that
behaviour, hence having held back hoping someone else would pop in.
It may well be there is something specific on that unit, and some
googling shows that this is the case. Digging into will take deeper dive
that you can get with opening an SR, or ideally if you can manage a
connection with Samsung about this.
In the mean time it might be worth mentioning to your user community that
this is a known issue with at least some of the Samsung devices
with many calendar systems, not just GroupWise. (We say 'bug', I hope
Samsung doesn't say 'working as designed')


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
If you find a post helpful and are logged in the Web interface, please
show your appreciation by clicking on the star below. Thanks!
GMS troubleshooting tips at http://www.konecnyad.ca/andyk/gwmobility.htm


___
“i’ve sworn an oath of solitude til the blight is purged from these lands”
Andy of Konecny Consulting in Toronto
Knowledge Partner Profile
If you find a post helpful, click the Like button below. Thanks!
0 Likes
Highlighted
Honored Contributor.
Honored Contributor.

Re: Duplicating events with Samsung S6edge

woldofoldo;2449439 wrote:
After editing a calender entry in GroupWise, the event duplicates - but only with Samsung S6edge (Android 5 and 6); it does not duplicate in GroupWise; but it also duplicates an all other devices, which this user syncs mit Groupwise.
Any ideas?

We tried already:
- re-initalising the user on GMS
- deleting the user from GMS (after first sync - events are OK)
- deleting the account on the phone
- GW folder check with dsapp
- GW check
- .... can't remember everything (factory reset is not an option at the moment!)


We are running release 14.2.1 Build 270 on SLES 12 SP2
and we have 12 POAs, 442 users and 619 devices syncing


Same here with iOS. Deleten entry in GroupWise duplicates the calendar entry on the iPhone. Same for editing....
0 Likes
Highlighted
Knowledge Partner
Knowledge Partner

Re: Duplicating events with Samsung S6edge

In article <DavudOeden.7tjuvz@no-mx.forums.microfocus.com>, DavudOeden
wrote:
> >
> > We are running release 14.2.1 Build 270 on SLES 12 SP2
> > and we have 12 POAs, 442 users and 619 devices syncing

>
> Same here with iOS. Deleten entry in GroupWise duplicates the calendar
> entry on the iPhone. Same for editing....


Does the new HotPatch help you with this?
Bugs fixed in Mobility 14.2.1 HP3
1022206 - Duplicate items created on move or delete
....

Reading the readme files, tedious but useful


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
If you find a post helpful and are logged in the Web interface, please
show your appreciation by clicking on the star below. Thanks!
GMS troubleshooting tips at http://www.konecnyad.ca/andyk/gwmobility.htm


___
“i’ve sworn an oath of solitude til the blight is purged from these lands”
Andy of Konecny Consulting in Toronto
Knowledge Partner Profile
If you find a post helpful, click the Like button below. Thanks!
0 Likes
Highlighted
Super Contributor.
Super Contributor.

Re: Duplicating events with Samsung S6edge

With iOS 10.2.1 and GMS 14.2.1 build 284 and a new file /opt/novell/datasync/syncengine/connectors/groupwise/lib/gwconnect/items/mapitemid.pyc we now have no issues anymore with the calendar on this moment.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.