Anonymous_User Absent Member.
Absent Member.
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Email Delivery Confirmation

Question:
How can I get the status tracking to work on GW8 when sending to Internet email addresses?

I know it works inside of the company, but when we send it out, all it shows - "transferred". I know at least 2 other companies that we have emailed to are using Groupwise... I understand that not all the system may support this feature but... we do not get tracking for any of the internet emails.

I tried under the client Tools->Options->Send, mail tab, internet mail delivery confirmation and send notification to my mailbox.... it is enabled.

What am I doing wrong?
Thanks in advance
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2 Replies
dzanre1 Absent Member.
Absent Member.

Re: Email Delivery Confirmation

PrivinB wrote:

> I tried under the client Tools->Options->Send, mail tab, internet mail
> delivery confirmation and send notification to my mailbox.... it is
> enabled.


The receiving company has to have turned on DSN - if they do not enable
delivery status notification at the GWIA, then your asking doesn't do
anything really. The ability to get status is totally dependent on the
receiving server, and how they are configured, and not on the sender, try as
you like.


--
Danita
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html
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Anonymous_User Absent Member.
Absent Member.

Re: Email Delivery Confirmation

dzanre;1711519 wrote:
PrivinB wrote:

> I tried under the client Tools->Options->Send, mail tab, internet mail
> delivery confirmation and send notification to my mailbox.... it is
> enabled.


The receiving company has to have turned on DSN - if they do not enable
delivery status notification at the GWIA, then your asking doesn't do
anything really. The ability to get status is totally dependent on the
receiving server, and how they are configured, and not on the sender, try as
you like.


--
Danita
Time to upgrade to GW8!
GroupWise 8 Upgrade Guide


That is what I thought too... but even the companies that were reporting back before now show nothing... just strange.
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