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Email longer than 3 months not syncing

Hi,

I am trailing Mobility 1.24 and was wondering if there is a way to get it to sync all email instead of 3 months. On the client on both iOS and Android I have configured the client to sync all email but both only sync 3 months worth.

Is there something I need to change on the server?


Cheers
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Re: Email longer than 3 months not syncing

ckazzi wrote:

> I am trailing Mobility 1.24 and was wondering if there is a way to get
> it to sync all email instead of 3 months. On the client on both iOS
> and Android I have configured the client to sync all email but both
> only sync 3 months worth.


I'm actually surprised you are able to get 3 months worth of mail to
sync. By default when you choose "unlimited" we limit that on the
server itself to 30 days. As the admin you can increase that to 60
days, but our hard coded limit is 60 days. You shouldn't be able to do
anything more than that.

Note that in a future Data Sync update we are looking at increasing
this limit from 60 days to 2 years. But of course you'll want to
increase that limit very cautiously.

--
We're your Novell--again. http://www.novell.com/promo/backtobasics.html
Enhancement Requests: http://www.novell.com/rms

Joe Marton Emeritus Knowledge Partner
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Re: Email longer than 3 months not syncing

Oh really I won't complain then 🙂 I just double checked and yes it is 60 days. If it is working as designed that's fine just wanted to ask if there was a setting.

Thanks for the reply.
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Re: Email longer than 3 months not syncing

On Thu, 18 Oct 2012 01:12:10 GMT, "Joseph Marton"
<jmarton@no-mx.forums.novell.com> wrote:

>I'm actually surprised you are able to get 3 months worth of mail to
>sync. By default when you choose "unlimited" we limit that on the
>server itself to 30 days. As the admin you can increase that to 60
>days, but our hard coded limit is 60 days. You shouldn't be able to do
>anything more than that.


Is that the "Ignore Events After" setting on the GroupWise Connector?
If not, where would I increase it?

>Note that in a future Data Sync update we are looking at increasing
>this limit from 60 days to 2 years. But of course you'll want tor
>increase that limit very cautiously.


That would be nice. We don't need 2 years, but 4-6 months would
actually be helpful for some people here.

Ken
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Ken
Knowledge Partner

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Re: Email longer than 3 months not syncing

KeN Etter wrote:

> Is that the "Ignore Events After" setting on the GroupWise Connector?


It sure is.

http://www.novell.com/support/kb/doc.php?id=7007389

> > Note that in a future Data Sync update we are looking at increasing
> > this limit from 60 days to 2 years. But of course you'll want tor
> > increase that limit very cautiously.

>
> That would be nice. We don't need 2 years, but 4-6 months would
> actually be helpful for some people here.


Well once the feature is available just be cautious with it, probably
start upping the limit slowly until you get it to where you want it
just to make sure there aren't issues in your environment with that
sort of sync timeframe.

--
We're your Novell--again. http://www.novell.com/promo/backtobasics.html
Enhancement Requests: http://www.novell.com/rms

Joe Marton Emeritus Knowledge Partner
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Re: Email longer than 3 months not syncing

On Thu, 18 Oct 2012 18:13:23 GMT, "Joseph Marton"
<jmarton@no-mx.forums.novell.com> wrote:

>http://www.novell.com/support/kb/doc.php?id=7007389


Thanks!

>Well once the feature is available just be cautious with it, probably
>start upping the limit slowly until you get it to where you want it
>just to make sure there aren't issues in your environment with that
>sort of sync timeframe.


Will do.
--
Ken
Knowledge Partner

Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
SMG Idea Exchange - https://community.microfocus.com/t5/Secure-Messaging-Gateway-Idea/idb-p/SMG_Ideas
Old method is still available for some products here: https://www.microfocus.com/products/enhancement-request.html
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Re: Email longer than 3 months not syncing

The setting will be in the 1.2.5 release. Configurable maximum of 2 years per mail and/or calendar data.
But like Joe said, be careful since this might be a lot of data that is going to your devices 🙂

- Kai
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