Anonymous_User Absent Member.
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Emailing directly from word 2013

I'm having an issue where I can't email directly out of MSword 2013 and use GroupWise.

My MSOffice install does not contain Outlook. My only mail client is GroupWise 2012.

If I try and email directly out of MSWORd 2013 I get ether ther is not mail program associated with Word or there is an unspecified mapi error. I've run fixmapi.

Do I need to also install Outlook? I had another machine with Outlook 2013 and GroupWise 2012 and they did not coexist nicely at all.

Thomas
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Anonymous_User Absent Member.
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Re: Emailing directly from word 2013

Thomas,

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Micro Focus Expert
Micro Focus Expert

Re: Emailing directly from word 2013

Hi Thomas,

Sorry for the slow response! I do not have a definitive answer for you. As far as I am aware you do not need Outlook to be installed - as you noted, this can cause complications.

What I would do in this situation is close the GroupWise client, delete the Mail Profile (Control Panel | Mail (32-bit) and then recreate the profile. Perhaps worth a try?

Please let us know how it goes.

Cheers,
Laura Buckley

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Anonymous_User Absent Member.
Absent Member.

Re: Emailing directly from word 2013

Hi thanks

I've just checked back here and Ill give that a shot on Monday.




Hi Thomas,

Sorry for the slow response! I do not have a definitive answer for you.
As far as I am aware you do not need Outlook to be installed - as you
noted, this can cause complications.

What I would do in this situation is close the GroupWise client, delete
the Mail Profile (Control Panel | Mail (32-bit) and then recreate the
profile. Perhaps worth a try?

Please let us know how it goes.

Cheers,


--
Laura Buckley
Technical Consultant
IT Dynamics, South Africa

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